Party Equipment Rental Service in New Orleans, LA

Every rental includes professional delivery, full setup, and proper takedown by trained staff. All equipment is thoroughly cleaned and sanitized before arriving at your event to ensure a safe and enjoyable experience. The setup team will also walk you through safety instructions and usage guidelines for your rental. We provide everything needed to operate the equipment except for electricity and water if required. Extension cords, tarps, and anchoring materials are all included with the rental. Once the event is over, we promptly and efficiently disassemble and remove everything.

Before booking, we recommend evaluating the surface and space where you plan to set up your equipment. Equipment must be placed on level ground, such as grass, pavement, or concrete, and cleared of any sharp objects or debris. It’s essential to ensure that sufficient open space is available, including adequate overhead clearance for taller units. Our team will work with you to confirm measurements and discuss placement logistics during the booking process. If you're unsure about access or conditions, our staff is happy to assist with recommendations. Safety and equipment performance are always top priorities.

Yes, safety is a core part of our service. All inflatables are state-inspected, insured, and regularly maintained to meet the highest safety standards. We routinely clean, sanitize, and inspect every piece of equipment to ensure it is in proper working order. Our team is trained in secure setup and will anchor the units based on the surface and weather conditions. Additionally, we provide safety rules and guidelines to help you monitor proper usage during your event. As long as the rules are followed and adult supervision is maintained, the experience is both safe and fun.

We recommend booking as early as possible, especially during peak seasons or holidays. However, we understand that sometimes events are planned at the last minute, so we do our best to accommodate same-day or next-day bookings when availability allows. Our online booking system displays real-time inventory, allowing you to check availability instantly. Early bookings offer the advantage of better selection and scheduling flexibility. A deposit is typically required to secure the reservation. Once your rental is confirmed, we’ll coordinate all logistics with you directly.

If bad weather is forecasted—such as heavy rain, strong winds, or storms—we offer flexible cancellation or rescheduling options. Safety is our top concern, and we will not set up inflatables if conditions are unsafe. You may choose to postpone or receive a rain check for a future date. We closely monitor the weather and will communicate with you if there are any concerns about your scheduled setup. In some cases, dry units may be swapped for indoor-friendly options when appropriate. Clear communication helps us ensure your event remains safe and successful.

Some equipment, like inflatables and foam machines, requires access to a standard electrical outlet. Water is necessary for certain attractions, but not all rentals do. You’ll need to ensure that your site has the utilities required within a reasonable distance; otherwise, we can suggest generator options as an alternative. Our staff will assist you in assessing these needs during the booking process. It’s important to avoid overloading circuits or using inadequate power sources. Proper setup is essential for safe and reliable operation throughout the event.

Rental durations vary depending on the type of event and the equipment selected. Most rentals are offered for a full day, with flexible start and end times based on your event schedule. In some cases, overnight rentals are available at no additional charge, allowing you to enjoy the equipment for an extended period of time. If needed, multi-day rentals can also be arranged during the booking process. We coordinate all timing in advance to ensure setup is completed before your event begins. Our team always strives for punctual delivery and pickup.

Yes, setup and takedown are fully included with every rental. Our trained crew handles the entire process, from unloading and placing the equipment to securing it and inspecting for safety. We arrive early enough to ensure everything is ready before your event begins. Once the event is over, we return to dismantle and pack up all the equipment efficiently. There’s no need for you to lift a finger—we make it seamless and straightforward. Our goal is to give you more time to enjoy the event and less time to worry about it.

We take sanitation seriously and follow a strict cleaning protocol after every use. All inflatables and rental equipment are washed down with a kid-safe disinfectant, scrubbed, and thoroughly dried before being stored. On the day of your event, the equipment will arrive fresh and ready for immediate use. Cleanliness is not only important for health but also for the overall experience of your guests. Our commitment to hygiene ensures that each rental is as spotless as the last. We never compromise on quality or safety.

Yes, we allow cancellations and changes to orders with advance notice. If you need to adjust your rental selection, date, or event timing, contact our team as soon as possible. Weather-related cancellations are handled with flexibility, and in many cases, deposits can be transferred to a future reservation. While we strive to be accommodating, we kindly request timely communication to help us manage inventory and staffing effectively. Your satisfaction is essential, and we’ll work with you to find the best solution. Our team is always ready to assist with updates or last-minute needs.