Party Equipment Rental Service in Central Mississippi

Yes, setup and delivery are included with your rental. Our team will deliver the equipment, set everything up correctly, and ensure it’s ready to go before your event begins. However, please note that additional travel fees may apply for locations outside our standard service area. These fees help us cover the extra distance, time, and fuel required for longer trips. While delivery is part of our full-service experience, please note that the final price does not include sales tax, so be sure to factor this into your event planning.

Absolutely! Bounce E Roo proudly serves a wide range of cities in and around Central Mississippi. If your event is located outside of our regular delivery zone, we’re still happy to accommodate you. Please note that additional travel fees may apply, particularly for locations that require longer drive times, an extra delivery vehicle, or additional crew members. These fees are based on distance and logistics; therefore, we recommend contacting our office for the most accurate quote. We’ll do our best to make it work for your location and budget.

No, the rental time you choose does not include our setup time. We make it a priority to arrive early so you can enjoy your fully reserved rental time with the equipment. Our crew handles all the setup before your event begins, ensuring everything is secure and functioning correctly. That means if you book a unit from 2:00 to 6:00 PM, your bounce house or slide will be ready to use right at 2:00 PM or even earlier, giving you and your guests the maximum amount of playtime.

Our setup time varies depending on the number of bookings we have scheduled for the day. Typically, we aim to arrive 1 to 3 hours before your official rental time. On hectic days with multiple events, we may need to arrive up to 4 hours in advance to stay on schedule. If your setup requires an earlier arrival, we’ll call you the Friday before your event to coordinate and make sure someone will be at the location to meet our crew. Our goal is to ensure that everything is in place well before your first guest arrives.

Cleanliness is one of our top priorities at Bounce E Roo. You should never receive a dirty inflatable, and we take great pride in ensuring every unit is spotless before it reaches your event. After each rental, our team thoroughly cleans and disinfects the equipment using kid-safe, non-toxic cleaning products. We understand that you're trusting us with your children's safety and your guests’ experience, so we hold ourselves to the highest standards when it comes to hygiene and maintenance.

Yes, the inflatable must remain plugged in for the entire duration of use. The bounce house or slide is kept inflated by a blower that runs continuously, providing a steady stream of air. If the unit is unplugged or loses power, it will begin to deflate immediately. For safety and performance, we require an electrical outlet within 50 feet of the setup area. We bring our heavy-duty extension cords to ensure proper operation and prevent issues like tripped breakers. If there’s no power source nearby, we also offer generator rentals.

We love setting up at parks—they're great spots for outdoor fun! However, most public parks do not provide access to electricity, which means you’ll need to rent a generator to power your inflatable. We offer generator rentals at an affordable rate to make things easier for you. Also, keep in mind that many parks operate on a first-come, first-served basis; therefore, we recommend arriving early to secure your preferred location. Be sure to check with your local park authority to determine if any permits or permissions are required.

We accept both cash and major credit cards for your convenience. If you choose to pay in cash, we kindly ask that you have the exact amount ready, as our delivery drivers do not carry change. Credit card payments can be made easily through our secure online booking system or over the phone. We strive to make the payment process smooth and simple so you can focus on enjoying your event.

We understand that plans can change, and we strive to be as flexible as possible. For full details on our cancellation policy, we recommend reviewing the Policies section of our website. Generally, cancellations made well in advance may be eligible for a refund or a rain check, depending on the timing and circumstances. If you have any questions about canceling or rescheduling, our team is always available to walk you through the process and offer solutions.

Yes, all reservations require a credit card deposit to secure your booking. This deposit ensures your rental is held just for you and allows us to plan our delivery schedule efficiently. If you cancel your reservation at least 8 days before your event, the deposit is fully refundable. Cancellations made between 2 and 7 days before your event are not refunded, but you will receive a rain check that can be used within one year. This policy provides flexibility while ensuring we can reliably serve all our customers.