1. Introduction
Welcome to Boteek, operated by Utkarashish Ecom Private Limited. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our mobile application.
2. Information We Collect
Personal Information:
We collect information such as your name, email address, shipping address, phone number, invite code, and payment details when you create an account, make a purchase, or engage with our services.
Authentication Information:
During registration and login, we collect your phone number and verify your identity through a One-Time Password (OTP) sent to your mobile device. For registration, we also collect an invite code.
Transaction Information:
We collect details about your transactions, including the products you purchase and the payment method used (handled through Razorpay).
Device Information:
We may collect information about your device, such as your IP address, browser type, device identifiers, and mobile network information.
User-Generated Content:
If you upload videos or other content as an influencer, we collect and store that content.
Usage Data:
We collect information about how you interact with the app, such as the features you use and the time spent on the app.
3. How We Use Your Information
To Provide Services:
We use your information to process transactions, ship products, and facilitate payments through Razorpay. We also use it to maintain user accounts and fulfill product deliveries through Rapidshyp.
Authentication:
Your phone number, OTP, and invite code (during registration) are used to verify your identity and secure your account.
Content and Promotion:
We use your information to feature content from influencers and allow users to purchase linked products. The revenue split for influencers and Boteek maintenance is managed through your Boteek wallet.
Personalization:
We may use your information to personalize your experience on the platform and suggest products or content based on your preferences.
Communication:
We use your email address or phone number to send transactional updates, promotional offers, or respond to customer inquiries.
Legal Compliance:
We may use or disclose your information to comply with legal obligations, resolve disputes, or enforce our agreements.
4. Sharing Your Information
With Third Parties:
We share necessary information with third-party service providers, such as Razorpay (for payments) and Rapidshyp (for delivery). These providers only have access to the information needed to perform their functions and are contractually obligated to protect your information.
With Influencers:
If you purchase a product linked by an influencer, we share transaction details necessary for the revenue split.
Legal Requirements:
We may disclose your information to comply with laws, legal processes, or enforce our rights.
5. Data Security
We implement strong security measures to protect your information, including encryption where necessary. However, no system can be 100% secure, and we cannot guarantee the security of your data.
6. Your Data Rights
Access and Correction:
You can access, correct, or delete your personal information through your account settings or by contacting us directly.
Data Transfer:
You may request the transfer of your data to a third-party service or another account.
Account Deletion:
You can request to delete your Boteek account, and we will permanently remove your personal information, subject to legal obligations.
7. Cookies and Tracking
We may use cookies or similar technologies to track usage patterns and improve our services. You can control these preferences through your device settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted here, along with an updated effective date. We encourage you to review the policy regularly.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at Email: Contact@boteek.shop.