Privacy Policy for Nearol, Joinol, and NJAdmin

Last Updated: 16-05-2025

Welcome to Nearol, Joinol, and NJAdmin ("we," "our," or "us"). These mobile applications are developed and managed by Bopiltech Services and Solutions Pvt. Ltd.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our Nearol, Joinol, and NJAdmin mobile applications ("Apps").

By using our Apps, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information (Provided by You)

When you use our Apps, we may collect:

• Name, email, phone number (during account creation)

• Profile information (profile picture, preferences)

• Payment details (for processing payments or internal transactions)

1.2 Automatically Collected Information

We may collect:

• Device Information: Device ID, model, OS version

• Location Data: If location-based features are enabled (e.g., finding nearby services)

• Usage Analytics: App interactions, features used, performance data

• Microphone Access: If you use voice features (e.g., speech-to-text, voice search)

• Camera & Photo Library Access: If you upload profile pictures or other media

2. How We Use Your Information

We use your data to:

• Provide and improve app functionality

• Personalize the user experience

• Manage staff reimbursements and internal payment processes

• Ensure security and prevent fraud

• Send relevant notifications and updates

• Enable features like voice input and location-based task assignment

3. Sharing of Data

🚫 We do NOT sell your data.

However, we may share your data with:

• Service Providers (e.g., payment processors, analytics services)

• Legal Authorities (if required by law)

• Third-Party Services (e.g., Google for authentication, ads, or analytics)

4. Data Security

🔒 We take security seriously!

We use:

•  Encryption to protect sensitive data

•  Access controls to prevent unauthorized access

•  Secure payment processing via trusted providers

However, please note that no digital platform is 100% secure, and users are advised to practice caution.

5. Your Rights & Choices

You have the right to:

•  Access or update your data

•  Request deletion of your data

• Opt out of marketing messages

• Control permissions (location, microphone, camera, contacts) via device settings

Manage your data in the App settings or contact us for support.

6. TRACKING AND APP TRACKING TRANSPARENCY COMPLIANCE

• We do not use or share any data for advertising tracking across other apps or third-party platforms.

• We do not link user data to third-party datasets for advertising purposes.

• Therefore, App Tracking Transparency (ATT) is not required or implemented in our apps at this time.

7. Third-Party Services

• Our Apps may link to third-party services (e.g., Google Maps, authentication providers). We are not responsible for their privacy practices. Please review their privacy policies separately.

8.ACCOUNT DELETION INSTRUCTIONS

You may delete your account and associated data directly through the app:

1. Open the the app.

2. Go to Profile.

3. Tap Manage Account.

4. Select Delete Account.

5. Confirm your choice — your account and all associated personal data will be permanently deleted.

What Will Be Deleted:

• Your name, phone number, email, profile picture, and preference

• Your authentication and login information
  
  

What May Be Retained:

• Financial or transactional records for legal and regulatory reasons

• Anonymized or aggregated data for analytics or fraud prevention

9. Cancellation & Refund Policy

Service providers using the Joinol app are not allowed to cancel a booking once they have committed to the service. No refunds will be issued once a service is accepted or completed.

10. Shipping & Delivery Policy

All services are digital and provided via the app. There are no physical products. Users will be notified of service provider arrivals and job schedules.

11. Changes to This Privacy Policy

We may update this policy from time to time. You’ll receive a notification in the Apps or via email when significant changes occur.

12. Contact Us

If you have any questions or concerns, please contact us:

• 📧 Email: info@bopiltech.com
  🌐 Website: www.bopiltech.com