Bar Policies, Terms & Conditions

BOOKING POLICY

If you’d like to book, all you have to do is call and give us all the appropriate information to give you an estimate. Assuming you’ve already received a quote & confirmed that we are available, you will get a confirmation of booking within 1-2 business days. Once you get a reply saying you’re booked, you’re booked! You can book as far in advance as you’d like. Booze Cruise Mobile Bar does not recall every conversation we have with every client about every potential event. If you have any question's please call or email for confirmation.

PAYMENT POLICY

We accept payment in the form of Cash, Credit, Venmo & Cashapp. A service charge of 5% will be added to every credit card transaction. All invoices must be paid immediately upon receipt to book your event date. Your credit card information will be required upon booking. This timeline may change depending on how close to the date the event is booked. We will not charge the credit card in full if you wish to pay a different way. If payment is not invoiced or collected at the appropriate time, it is still owed. Unused time is still subject to be charged. We do not refund for staff being sent home earlier than scheduled. If you wish to pay in cash, you must place the cash in a sealed envelope made out to Booze Cruise Mobile Bar, otherwise it will be interpreted as tip, and your credit card will be charged the total balance.

PLANNING POLICY

You are paying a premium price for Booze Cruise Mobile Bar. Please take advantage of our consultation services. We love to work with our clients to bring them the best service possible. We offer menu creation, budgeting and shopping consultations, as well as a wealth of knowledge of classic and craft cocktails. It is better to ask a hundred questions than to just assume something. Please see our Event Disclosure Policy.

UNIFORM POLICIES

Our staff wears a predetermined uniform (listed below); this is very important to our brand. If you wish to have the staff wear anything else, the rate is increased an extra $10/hour per Staff Member.

Black Slacks/Pants/Jeans

Black Buttoned Collared Shirt with Sleeves rolled past the elbows OR Black Collared Short Sleeved Blouse

CANCELLATION/ REFUND POLICY

You can cancel (30 Days) or before the event without penalty. If you wish to cancel after (30 Days) but between (21 Days) you will forfeit 25% of the value of the total balance. If you cancel (14 Days) before the event, you forfeit 50% of the total balance. If you cancel 7 Days before the event or less, you will forfeit 100% of the value of the total balance. Any items that have been already prepared or purchased for your event will be charged in full, regardless of the time of cancellation. Cancellation refers to any part of the booking, including, but not limited to, rentals, purchases, ingredient prep, and/or staff. Events that end earlier than initially invoiced are not eligible for a refund of unused time. If you cancel your event, you can still apply the value to a future event as long as it falls within 3 months of the original event.

LATE BOOKING POLICY / RUSH EVENT FEES

If you wish to book a party that is only 84 hours away, you may be subject to a Rush Fee. These fees could total anywhere between $50-$750, depending on your requirements for the event and how close to the event the booking form is sent in. We charge rush fees because events booked with short notice require us to expedite our planning policy and hire additional labor on our backend to make sure your event goes off without a hitch.

TRAVEL FEES

Any event taking place at a location that is 10 or more miles from our facilities in Indiana, PA may be subject to a travel fee. The travel fee is calculated based on staffing requirements, so if the staffing is changed since the initial quote was given, the travel fee may be automatically changed as well.

EVENT DISCLOSURE POLICY

Providing all the necessary information to plan a party is crucial to the success of your event.

Booze Cruise Mobile Bar must be informed of all event details requested via the Mr. Bartender booking form. Especially important details include, but are not limited to: Reason for the Event, Accurate Guest Count, Accurate Event Start Time, Accurate Guest Arrival Time, Layout of the Event Space, use of Glassware vs Plasticware, Multiple Bar Locations, Logistical Obstacles to Setup and/or Service (stairs, elevators, hills, security doors, long distances between service points, poor dolly access, etc.), if other Bar/Serve Staff is Also Hired, and if the Bar will be Under Direct Sunlight or is outside when it is cold.

Failure to fully disclose event details, providing inaccurate information, or providing intentionally misleading information may result in an additional fee of up to $150/bar staff & $75/serve staff serving your event, depending on the severity of the results due to misleading information. (Like the time a bartender was put out into the rain despite weather warnings days prior, leading to the bartender getting sick the next day)

TIPPING POLICY

Tipping is required for all Booze Cruise Mobile Bar staff.

You reserve the right to choose how you would like the staff to be tipped. Our staff will come with a Tip Jar & A Menu with Tip QR Codes which is mandatory for our bar services events. Bartenders, servers, and bar backs that work events make a large sum of their pay in tips. Booze Cruise Mobile Bar does receive some of the tips if the tip is intended for the owner as well. You can tip before, during, or after the event. You can either hand it straight to the staff, or you can tell the staff to reach out to management, so you can leave a tip on your credit card.

HOLIDAY POLICIES

All staffing & bar rental rates are 50% higher for major holidays & 25% higher for minor holidays. This does not apply to craft ingredients, product, or other rentals. Major Holiday dates include: October 31st, November 24th & 25th, and December 24th, 25th, & 31st.. Minor Holiday dates include: January 1st & July 4th. These policies are based on how common events are & how difficult it is to find staff on those days, and not on the importance of these or any other holidays.

PARKING POLICIES

The host is responsible for supplying all staff with convenient parking. You are responsible for all parking fees for all staff.  If you violate this policy, you will be charged an extra $50 per Staff Member. If the lack of convenient parking leads to the staff’s inability to setup on time, they reserve the right to keep the bar closed for the allotted setup time until they are ready to serve.

STAFF SAFETY POLICIES

The bar cannot be located in an area of direct sunlight during the summer months, and/or wherever the temperature is higher than 80 degrees, for extended periods of time. Please plan accordingly. When the temperature is below 55 degrees, any bar located outside must have a heater. Bars, servers, barbacks, and bartenders must be provided protection from wind, rain or other harsh environmental conditions, should the conditions arise.

The event host must disclose the location details of an outdoor bar prior to the event. For any event where the bar(s) is located up/down hills, on rooftops, anywhere with excessive stairs, or more than 150 feet from the main event location, additional setup time is required.

All staff are entitled to a safe & comfortable work environment, safe from any physical or emotional real or perceived danger. This includes, but is not limited to, exposure to animals, inclement weather, sexual harassment, threats, or violent behavior. 

Failure to comply with Mr. Bartender’s Staff Safety Policies may result in the cessation of work (without refund) and/or a $150 charge per staff member working the event.

BRANDING POLICY

We reserve the right to have our business cards, branded pictures, & branded menus displayed at every event. If at any point, you do not wish to have the business cards, branded pictures displayed, or branded menus you may be subject to a fee of $5 per guest. If you have certain comments, questions, or concerns regarding this policy, please don’t hesitate to reach out.

CHANGING POLICIES

Booze Cruise Mobile Bar reserves the right to change policies at any given moment. If you have booked prior to the new policy change, you will be notified of the new changes and be obligated to follow them.