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Information Systems Client Support Officer
The Nairobi Women’s Hospital | Feb 2023 – Jan 2025
Designed and deployed a VPN failover system
Supported SMART, SLADE360 and M-Tiba
Trained staff to boost system use
Service
Stedmak Gardens and Recreation Center | June 2021 – October 2022
Collaborated with peers to ensure amazing customer service.
Team player in service delivery.
Technical Assistant
Craftech Kenya | Feb 2018 – Dec 2019
Set up LAN connections
Installed workstations and provided user support
IT Intern
Computerways Ltd | Sep 2016 – Dec 2016
Collaborated with senior engineers
Learned corporate troubleshooting
... Endless journey.
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