Privacy Policy
Last Updated: [30-05-2026]
Introduction
Bolosa ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Bolosa mobile application and related services.
By using Bolosa, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Account Information
When you create an account, we may collect:
Name
Mobile number
Email address (if provided)
Profile information
Delivery Information
To process and deliver orders, we may collect:
Delivery address
House number
Area and locality details
City, State, and Postal Code
Delivery instructions
Location Information
With your permission, Bolosa may access your device location to:
Help you select delivery addresses
Improve delivery accuracy
Show services available in your area
Location access is optional and can be disabled through your device settings.
Order Information
We collect information related to:
Products viewed or purchased
Cart contents
Order history
Invoice records
Delivery status updates
Device Information
We may automatically collect:
Device type
Operating system version
App version
Crash logs and diagnostic information
How We Use Your Information
We use collected information to:
Create and manage your account
Process and fulfill orders
Deliver products to your address
Generate invoices
Provide customer support
Improve app performance and user experience
Prevent fraud, abuse, and fake orders
Send important service notifications
Notifications
Bolosa may send notifications regarding:
Order confirmations
Order status updates
Delivery updates
Account-related information
You may control notification permissions through your device settings.
Payments
Currently, Bolosa supports payment at the time of delivery, including:
Cash on Delivery (COD)
UPI on Delivery
Bolosa does not collect or store your banking credentials, debit card details, credit card information, or UPI PIN.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share limited information with:
Delivery partners for order fulfillment
Service providers supporting app functionality
Government authorities when legally required
Information shared is limited to what is necessary to provide the service.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain order records
Comply with legal obligations
Resolve disputes and enforce policies
Your Rights
You may:
Update your account information
Change delivery addresses
Request correction of inaccurate information
Request account deletion, subject to applicable legal requirements
Children's Privacy
Bolosa is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Third-Party Services
The app may use third-party services for authentication, analytics, notifications, maps, cloud storage, or other operational purposes. These services operate under their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the application or on our website. Continued use of the app after changes indicates acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Bolosa
A Kundalia Enterprise
Email: [bolosa.kundalias@gmail.com]
Phone: [+91 8777582792]
Consent
By using Bolosa, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.