Privacy Policy for Ball Sort Puzzle
Last Updated: March 30, 2025
App Name: Ball Sort Puzzle
Developer / Publisher: Arova Studio
1. Introduction and Overview
Welcome to Ball Sort Puzzle ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a safe, enjoyable gaming experience. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application, By downloading, installing, or playing Ball Sort Puzzle, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of the app immediately.
2. Information We Collect: Personal and Non-Personal Data
We collect minimal information necessary to deliver, maintain, and improve your gaming experience. The data we handle generally falls into two categories:
Non-Personal Data: Technical device information, app version, Android OS version, game performance metrics, and anonymous gameplay statistics.
• Financial / Transactional Data: When you make in-app purchases through Google Play Billing, transaction tokens and purchase history are processed securely by Google LLC. We do not store your credit card numbers or banking credentials on our servers.
3. How We Collect Information
We gather information through various touchpoints while you interact with Ball Sort Puzzle:
Direct Interaction: Information you provide when configuring settings, purchasing items in the Shop, or claiming daily rewards.
Automatic Collection: Data generated automatically during gameplay, such as level completion times, score progression, move counts, and error logs.
Third-Party SDKs & APIs: Secure communication with Google Play Services and Firebase infrastructure for billing, app integrity, and cloud features.
4. Local Data Storage and Room Database Usage
To ensure smooth gameplay without requiring constant internet connectivity, Ball Sort Puzzle utilizes local device storage powered by Android's Room Database.
Your current level progress, high scores, unlocked themes, coin balances, task completion statuses, and user preferences are stored locally on your device's internal storage.
This data remains on your device and is not transmitted to external servers unless specifically required for cloud backup or analytics features. If you uninstall the app, local database records may be cleared by the Android operating system.
5. Google Play Billing and In-App Purchases
Ball Sort Puzzle offers optional digital goods, power-ups, ad-free experiences, and cosmetic items through the Google Play Billing Library.
All financial transactions are handled securely and exclusively by Google Play.
We receive order confirmation tokens and item identifiers from Google to credit your account with purchased coins, hints, or items.
We never have access to your full credit card number, debit card info, billing address, or Google account password. All financial data is governed by the Google Play Terms of Service.
6. Firebase Services and Infrastructure
We integrate select Firebase services (such as Firebase App Check and Firebase AI features) to maintain application security, protect against fraudulent requests, and power intelligent game features.
Firebase App Check: Helps protect our backend services from abuse by verifying that requests originate from legitimate installations of Ball Sort Puzzle.
Analytics and Diagnostics: Firebase may collect anonymous diagnostic telemetry, crash reports, and performance traces to help us fix bugs and optimize frame rates and memory usage across thousands of Android device models.
7. Device Permissions
Ball Sort Puzzle requests specific Android permissions only when necessary for core functionality:
INTERNET: Required to communicate with Google Play Billing and verify in-app purchases or updates.
ACCESS_NETWORK_STATE: Allows the app to check internet connectivity before executing network-dependent tasks.
VIBRATE: Powers haptic feedback when you successfully sort balls or interact with UI buttons.
You can manage or revoke permissions at any time through your Android device's system settings.
8. Use of Data: Game Functionality and Personalization
The limited data we collect is utilized strictly to:
Deliver, operate, and maintain the Ball Sort Puzzle core engine and rule validator.
Save your puzzle progress, undo states, and puzzle solver history.
Process in-app purchases and credit purchased virtual goods.
Personalize UI themes, sound settings, and difficulty preferences.
Detect, prevent, and resolve technical bugs, crashes, and fraudulent activities.
9. Game Progress, Levels, and Solver Data Management
Ball Sort Puzzle features dynamic level generation algorithms and automated puzzle solvers ( LevelGenerator.kt and Solver.kt):
Level configurations, tube arrangements, and ball color distributions are generated algorithmically.
Your progress across levels is tracked locally to let you resume puzzles seamlessly.
Anonymous performance metrics regarding level solve rates help us balance difficulty curves for all players.
10. Daily Rewards, Streaks, and Tasks System Data
Our app includes engaging progression features such as Daily Rewards ( DailyRewardScreen.kt) and Daily / Achievement Tasks ( TasksScreen.kt):
Timestamps of your last login and claim dates are stored locally to calculate consecutive login streaks and reward eligibility.
Task completion states (e.g., "Sort 5 levels today") are tracked to award bonus coins or items. This data is kept strictly on your device.
11. Themes, Customization, and Shop Preferences
Ball Sort Puzzle allows you to customize your experience through the Shop ( ShopScreen.kt) and Themes ( ThemesScreen.kt) screens:
Your selected ball skins, tube styles, background images (e.g., navy background assets), and active color palettes are saved in local preferences.
Purchased cosmetic items are tied to your device profile and Google Play purchase receipts.
12. Sound, Haptics, and Audio-Visual Settings Storage
We respect your audio and sensory preferences:
Your volume levels, background music toggles, sound effect preferences, and vibration settings managed in Settings ( SettingsScreen.kt) are saved locally.
No audio recordings or microphone data are ever accessed, recorded, or transmitted by Ball Sort Puzzle.
13. Third-Party Services and SDK Partners
To provide a robust gaming experience, Ball Sort Puzzle interacts with trusted third-party platforms:
Google Play Services / Google Play Billing: For app distribution, licensing verification, and secure in-app purchases.
Google Firebase / Google LLC: For app integrity (App Check) and crash telemetry.
These third-party entities operate under their own privacy policies. We encourage you to review Google's privacy policies regarding how they handle data.
14. Data Security and Encryption Standards
We take data protection seriously:
All network communications between Ball Sort Puzzle and Google servers are encrypted using industry-standard HTTPS/SSL protocols.
Local databases are stored securely within the app's private sandbox directory on your Android device, inaccessible to other unrooted applications.
While we implement robust security measures, no electronic transmission over the internet or digital storage method is 100% secure.
15. Data Retention and Deletion Policy
Local Data: Data stored in your local Room database remains on your device until you clear app data or uninstall Ball Sort Puzzle. Upon uninstallation, all local game saves, coins, and preferences are permanently deleted by Android.
Transaction Records: Financial and purchase history records are retained by Google Play in accordance with Google's financial retention policies and tax compliance laws.
16. Children’s Privacy (COPPA Compliance)
Ball Sort Puzzle is designed as a family-friendly puzzle game suitable for general audiences.
We do not knowingly collect personally identifiable information from children under the age of 13.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can investigate and remove such data.
17. International Data Transfers and Storage
Ball Sort Puzzle is distributed globally via the Google Play Store.
If you play our game outside the United States, please note that diagnostic telemetry and Google Play transaction data may be processed on servers located in the United States or other countries where Google and Firebase maintain facilities.
By using the app, you consent to the transfer of information to countries outside your country of residence.
18. Your User Rights and Data Access
Depending on your jurisdiction (such as GDPR in Europe or CCPA in California), you have rights regarding your data:
Right to Access: You can view all your saved game progress directly within the app interface.
Right to Deletion: You can delete all game data at any time by clearing app data in your Android Settings or by uninstalling Ball Sort Puzzle.
For inquiries regarding billing data or Google account associations, please contact Google Play Support.
19. Opt-Out Options and Notification Preferences
Notifications: Ball Sort Puzzle does not currently utilize intrusive push notifications. If future updates introduce optional reminders (such as daily reward alerts), you will be able to toggle them off instantly within the Settings screen or disable notifications via your Android OS settings.
Data Collection: You can limit diagnostic data collection through your device's Google Play Services privacy settings.
20. In-App Purchases, Refunds, and Billing Disputes
All purchases of virtual items (coins, themes, power-ups) are final unless required by applicable law.
If you experience an accidental purchase or billing error, refund requests must be submitted directly through Google Play Customer Support within Google's standard refund window. We do not process refunds directly.
21. Advertisements and Ad Networks Policy
Ball Sort Puzzle is designed to focus on an immersive puzzle experience. Currently, the app does not feature third-party behavioral advertising networks or intrusive banner ads.
If advertising is introduced in future updates, this privacy policy will be updated to disclose ad network partners, identifier usage (such as Google Advertising ID), and user consent mechanisms.
22. Crash Reporting, Error Logs, and Diagnostics
When unexpected application errors occur:
Crash logs containing stack traces and device model information may be generated locally or transmitted securely via Firebase Crashlytics / App Check to help our development team identify and patch bugs.
These logs contain strictly technical debugging information and never include your personal identity, contacts, or passwords.
23. Links to External Websites or Services
Ball Sort Puzzle may occasionally contain links to external web pages (such as our support portal, developer website, or social media channels).
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to read the privacy policy of any external site you visit.
24. Changes and Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect new game features, updates in SDKs, or changes in legal requirements.
The "Last Updated" date at the top of this policy will be revised accordingly.
Continued use of Ball Sort Puzzle after any modifications signifies your acceptance of the updated Privacy Policy.
25. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any legal disputes arising from the use of Ball Sort Puzzle shall be resolved in the appropriate courts having jurisdiction over the developer.
26. Accountability and Dispute Resolution
We are dedicated to resolving any privacy concerns or complaints fairly and transparently. If you feel that our data practices do not adhere to this Privacy Policy, please reach out to our support team so we can investigate and address the issue promptly.
27. Contact Information and Developer Support
If you have any questions, comments, or requests regarding this Privacy Policy or Ball Sort Puzzle, please contact us:
Developer Name: AI Studio / Ball Sort Puzzle Team
App Support Email: support@aistudio.com (replace with your actual support email)
App Package: com.aistudio.ballsort.puzzle
28. California Consumer Privacy Act (CCPA) / CPRA Notice
For residents of California, United States:
We do not sell or rent your personal information to third parties for monetary compensation.
You have the right to request disclosure of categories of data collected and to request deletion of your data, as detailed in Sections 15 and 18.
29. General Data Protection Regulation (GDPR) Compliance (EU / EEA Users)
For users located in the European Union (EU) and European Economic Area (EEA):
We process data based on legitimate interests (delivering game functionality, maintaining app security) and contractual necessity (executing in-app purchases).
You have the right to lodge a complaint with your local data protection supervisory authority if you believe our data processing violates GDPR regulations.
30. Acceptance of Terms and Consent
By downloading, installing, and playing Ball Sort Puzzle, you acknowledge that you have read, understood, and agreed to all 30 sections of this Privacy Policy. Thank you for playing Ball Sort Puzzle!
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support email : arova.innovate@gmail.com