Privacy Policy for BoliBazaar
Effective Date: October 27, 2026
Last Updated: October 27, 2026
1. Introduction
BoliBazaar is committed to protecting the privacy and personal information of its users. This Privacy Policy explains how BoliBazaar collects, uses, stores, shares, and protects information when users access or use the BoliBazaar mobile application and its related services.
This policy applies to all users of the BoliBazaar application, including individuals who register, browse listings, participate in available platform activities, or contact customer support.
By using BoliBazaar, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on the features you use, we may collect the following categories of information.
A. Personal Information
When you register or use the application, we may collect your name, mobile number, email address, profile information, and other details you voluntarily provide.
B. Account and Authentication Information
We may process your mobile number, verification codes, and related authentication information to verify your identity, secure your account, and provide access to the application. Verification codes are used for authentication and should not be shared with others.
C. Listing and Transaction Information
Where applicable, we may collect information related to listings, products or services, bids or offers, purchases, transactions, order history, payment status, and communications associated with platform activities.
D. Device and Technical Information
We may automatically collect certain technical information, including device type, operating system, application version, IP address, device identifiers, crash reports, diagnostic information, and application usage logs.
E. Location Information
If a feature requires location access and you grant permission, we may collect approximate or precise location information to support location-based features, relevant listings, service availability, or related platform activities.
You can manage location permissions through your device settings. Features that depend on location may not function correctly if permission is disabled.
F. Customer Support Information
If you contact us for assistance, we may collect your name, contact details, messages, feedback, and other information you provide to help resolve your request.
3. How We Use Your Information
We may use the collected information to:
Create, maintain, and manage user accounts.
Verify user identities and authenticate account access.
Provide the features and services available through BoliBazaar.
Facilitate listings, bids, offers, purchases, or other platform activities where applicable.
Process and maintain relevant transaction records.
Send account verification codes and important service notifications.
Respond to questions, complaints, and support requests.
Detect suspicious activities, prevent fraud, and protect account security.
Monitor application performance and resolve technical issues.
Improve application functionality and user experience.
Comply with applicable legal and regulatory requirements.
We use personal information for purposes related to operating, maintaining, securing, and improving the application.
4. Data Sharing and Disclosure
BoliBazaar does not sell users' personal information to third parties.
We may share information in the following circumstances:
A. Service Providers
We may share necessary information with service providers that help us operate the application, including hosting providers, authentication and OTP services, payment processors, technical support providers, and other service providers, where applicable.
B. Other Users
Where the application's features require interaction between users, certain profile, listing, bidding, offer, or transaction details may be visible to relevant users as necessary to provide the requested service.
Users should avoid posting sensitive personal information in publicly visible sections of the application.
C. Legal Obligations
We may disclose information when required by applicable law, a valid court order, or a lawful request from an authorized government authority.
D. Security and Fraud Prevention
We may process or disclose relevant information when reasonably necessary to investigate suspected fraud, prevent misuse, protect users, or maintain the security of BoliBazaar.
5. Data Storage and Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to personal information is intended to be limited to authorized individuals and service providers who need the information for legitimate operational purposes.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain user accounts and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal and regulatory requirements.
7. Account Deletion and User Rights
Users may request deletion of their BoliBazaar account and associated personal information by contacting us using the email address or phone number provided in this policy. If an account deletion feature is available within the application, users may also use that feature.
We may request additional information to verify the identity of the person submitting a deletion request.
Certain information may need to be retained where required by law or where necessary to resolve disputes, prevent fraud, enforce agreements, or maintain required transaction records.
Subject to applicable law, users may request access to or correction of their personal information and may raise concerns about how their information is processed.
8. Third-Party Services
BoliBazaar may use third-party services to support application functionality, such as hosting, authentication, payment processing, analytics, or other technical services, where applicable.
Third-party services may process information according to their own privacy policies and applicable obligations. We encourage users to review the relevant policies of third-party services when using their features.
9. Children's Privacy
BoliBazaar is not intended for children under the age of 18. We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
10. Permissions and Notifications
The application may request device permissions when required for specific features. The purpose of each permission will depend on the functionality being used.
You can manage available permissions through your device settings. Disabling certain permissions may limit related application features.
If notifications are enabled, we may send account verification messages, important service updates, and other notifications relevant to your use of the application.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or applicable legal requirements.
Any updates will be published with a revised “Last Updated” date. Users are encouraged to review this policy periodically.
12. Contact Information
For questions, privacy concerns, requests to access or correct personal information, or account deletion requests, please contact us:
App Name: BoliBazaar
Email: bolibazaar.in@gmail.com
Contact Number: +91 8839376390
We will review and respond to privacy-related requests as appropriate under applicable law.
By using BoliBazaar, you acknowledge that you have read this Privacy Policy and understand the practices described in it.