We are here to help! If you are experiencing issues connecting your iPhone or iPad to your Smart TV, or if you have questions about a premium subscription, please reach out to our support team.
Before reaching out, please ensure:
Your iPhone/iPad and your TV are connected to the exact same Wi-Fi network.
You have granted the app Local Network permissions in your iOS Settings.
Your TV's firmware is up to date.
Email Support: Send us an email at: souka.hassani@iclaud.com
Please include your device model (e.g., iPhone 15 Pro) and the brand of the TV you are trying to connect to so we can assist you faster.