Privacy Policy for Boarding House
Effective Date: January 2025
At Trinolux, we value the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use the Boarding House app. By using the app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you use the Boarding House app:
Personal Information: When you sign up, create an account, or interact with the app, we may collect information such as your name, email address, phone number, and other contact details.
Location Data: The app may collect location data if you enable location services. This information is used to show your property on the map and help with property searches.
Payment Information: If you make payments for services, we may collect financial data like credit card details, but this is processed through a third-party payment processor (Pawapay) and is not stored by us.
Usage Data: We may collect information on how you use the app, including your interactions with features, property searches, and other activities.
Images: You may upload images related to properties, and these images are stored and processed as part of your property listing.
2. How We Use Your Information
The information we collect is used for the following purposes:
To provide and maintain the app’s features.
To process payments securely.
To send notifications about property listings and updates.
To improve the functionality and user experience of the app.
To respond to user inquiries and support requests.
To comply with legal obligations.
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security system is completely foolproof, and we cannot guarantee the security of your data.
4. Third-Party Services
We may use third-party services to facilitate certain functionalities of the app. These services may collect information about you. For example:
Google Maps: We use Google Maps to provide location services within the app. Google may collect information based on their privacy policy, which you can review here.
Firebase: We use Firebase for storing data and managing app functionality. Firebase may collect and process certain personal data. For more information, please refer to Firebase’s privacy policy here.
Payment Processors (Pawapay): For payment transactions, we use Pawapay. Payment details are processed through Pawapay’s secure platform and are not stored in the app. For more details, review Pawapay’s privacy policy.
5. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:
Service Providers: We may share your information with third-party vendors who provide services to us, such as payment processing and data storage.
Legal Requirements: We may disclose your personal information if required by law or in response to valid legal processes.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You can request to delete your account by contacting us via email at percynguni@gmail.com.
7. Children’s Privacy
The Boarding House app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Email: percynguni@gmail.com
Phone: +260967924233
Company: Trinolux