Effective Date: August 26, 2026
BLUHEALTH ("BLUHEALTH", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when using the BLUHEALTH mobile application.
BLUHEALTH helps users explore general wellness and lifestyle patterns through simple visual insights and trend-tracking features.
BLUHEALTH is intended for general wellness and fitness purposes only. It is not a medical device. The app does not diagnose, treat, monitor, or prevent any disease or medical condition. Always consult a qualified healthcare professional for medical advice.
When you create an account or use BLUHEALTH, we may collect information such as:
Name
Email address
Phone number, if provided
Profile information that you choose to provide
When you voluntarily use BLUHEALTH's wellness and lifestyle features, the application may process or display wellness-related measurements, trends, scores, and informational insights generated through supported application functionality.
The information presented is intended solely for general wellness, fitness, lifestyle awareness, and informational purposes.
We may automatically collect limited technical information, including:
Device type and operating system
App version
Log information
Diagnostic and crash reports
App usage statistics
This information helps us improve the performance, security, reliability, and functionality of the application.
We may use your information to:
Create and manage your account.
Provide and operate BLUHEALTH features and services.
Provide wellness and lifestyle insights.
Display wellness trends and information over time.
Support general fitness and lifestyle tracking.
Connect and interact with supported consumer-grade wearable devices.
Receive and display supported wellness and fitness information from connected devices.
Provide customer support and respond to your inquiries.
Improve app functionality, performance, security, and user experience.
Maintain the security and integrity of our services.
Comply with applicable legal obligations.
BLUHEALTH provides information for general wellness, fitness, lifestyle, and informational purposes only.
BLUHEALTH helps users explore general wellness and lifestyle patterns through simple visual insights and trend-tracking features.
Users can view personal wellness trends and informational insights designed to support everyday lifestyle awareness.
Users can explore easy-to-understand charts and patterns over time to support general wellness and fitness goals.
BLUHEALTH provides informational wellness insights through supported application and device features for non-clinical purposes only.
BLUHEALTH is intended exclusively for general wellness, fitness, and lifestyle purposes.
BLUHEALTH may request access to the device camera during an optional wellness-screening session to perform real-time, software-based remote photoplethysmography (rPPG) processing.
The camera is used only while the wellness-screening process is active.
During an active wellness-screening session:
Camera frames containing the user's face may be captured temporarily.
The frames are processed locally on the user's device for the wellness-screening functionality.
The camera is not used outside an active wellness-screening session for this functionality.
Camera frames and related processing data are discarded when they are no longer required for the wellness-screening operation.
BLUHEALTH does not upload, store, or retain face images or video recordings on its servers for the purpose of providing the rPPG wellness-screening functionality.
Face or camera data is not used for:
Facial recognition.
Identification or authentication.
Advertising.
Marketing.
User profiling.
Tracking unrelated to the wellness-screening functionality.
Any other unrelated purpose.
BLUHEALTH does not sell, share, or disclose face-related camera data to third parties.
Camera frames and related face data used for rPPG processing remain on the user's device and are not uploaded to or transmitted to our servers for storage or processing.
BLUHEALTH may connect with supported consumer-grade external devices, including smart wearables, smart bracelets, and smart watches, to receive and display wellness and fitness-related information.
The connected wearable devices are consumer-grade products and are not approved, cleared, or certified by any regulatory authority as medical devices. They are intended solely for general wellness and fitness purposes.
Depending on the supported device and its capabilities, BLUHEALTH may receive and display wellness or fitness-related information provided by the connected device.
The connection between BLUHEALTH and supported external devices may use the communication technology supported by the applicable device, such as Bluetooth or Bluetooth Low Energy (BLE).
BLUHEALTH does not use connected wearable devices for medical diagnosis, treatment, monitoring, or prevention of any disease or medical condition.
BLUHEALTH is intended for general wellness and fitness purposes only. It is not a medical device, and the connected wearable is a consumer-grade product not approved or cleared by any regulatory authority for medical use.
The app does not diagnose, treat, monitor, or prevent any disease or medical condition.
Information obtained from connected external devices is provided solely for general wellness, fitness, lifestyle, and informational purposes and should not be used as the sole basis for making medical decisions.
Always consult a qualified healthcare professional for medical advice.
BLUHEALTH is not a medical device and is not intended for medical use.
The app does not provide medical advice, diagnosis, monitoring, treatment, or prevention of any disease or medical condition.
Any information, measurements, insights, or recommendations displayed by the app are intended solely for general wellness, fitness, lifestyle, and informational purposes and should not be used for medical decisions.
BLUHEALTH is designed to support general health, fitness, and lifestyle tracking only.
Connected smart wearables, smart bracelets, and smart watches used with BLUHEALTH are consumer-grade products and are not approved or cleared by any regulatory authority for medical use.
BLUHEALTH does not represent that information obtained from connected consumer-grade wearable devices is equivalent to measurements obtained using clinical or medical equipment.
The information provided by BLUHEALTH should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Always consult your physician or another qualified healthcare professional before making decisions regarding your health, medication, treatment, or exercise program.
BLUHEALTH is intended solely for general wellness, fitness, and informational purposes. The app is not a medical device and is not intended for diagnosis, treatment, or clinical use.
Availability and use of the app and connected wearable devices may be subject to local laws and regulations, and users are responsible for ensuring that use of the app and connected devices is permitted in their jurisdiction.
BLUHEALTH may send notifications related to:
Application activities
Wellness-related activities
Important service-related announcements
Other notifications necessary to provide requested application functionality
You can manage notification permissions through your device settings.
We implement reasonable administrative, technical, and organizational security measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we take reasonable measures to safeguard your information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
Wellness-screening camera processing is performed locally on the user's device as described in this Privacy Policy.
Camera frames and related face data used for rPPG processing are not uploaded to our servers for storage or processing.
Information received from supported external wearable devices is handled in accordance with the applicable functionality and security measures used by BLUHEALTH.
BLUHEALTH may use trusted third-party service providers to support application functionality, including services such as:
Cloud hosting
Analytics
Crash reporting
Notifications
Customer support
Technical infrastructure
These service providers may process information only as necessary to provide services on our behalf and are required to handle information in accordance with applicable privacy and data-protection requirements.
Face images, camera frames, and face-related data used for local rPPG wellness-screening processing are not shared with third-party service providers for their own purposes.
Information obtained from supported wearable devices may be processed by third-party services where necessary to provide the applicable device integration or functionality, subject to the applicable privacy requirements.
We retain personal information only for as long as reasonably necessary to:
Provide the services you request.
Maintain your account.
Provide application functionality.
Meet applicable legal, regulatory, or operational requirements.
Resolve disputes.
Enforce applicable agreements.
Face images, video recordings, temporary camera frames, and related processing data used for local rPPG processing are not retained after the wellness-screening process is completed.
Information received from connected wearable devices may be retained for as long as necessary to provide the applicable wellness and lifestyle tracking functionality, maintain your account, or meet applicable legal or operational requirements.
If you request deletion of your account, we will delete or anonymize applicable personal information within a reasonable period unless retention is required or permitted by applicable law.
Depending on your location and applicable laws, you may have the right to:
Access your personal information.
Update or correct your information.
Request deletion of your account and applicable personal information.
Contact us regarding questions about our privacy practices.
Control camera access through your device privacy settings.
Control access to supported external devices through your device settings.
Control notification permissions through your device settings.
Camera access is optional and is requested only when you choose to use the wellness-screening functionality.
You may also disconnect supported wearable devices through the applicable BLUHEALTH or device settings.
We may update this Privacy Policy from time to time.
When changes are made, the updated version will be made available within the application or through our designated privacy-policy webpage, and the revised Effective Date will be updated accordingly.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: bluhealth@bluecloudsoftech.com
By using BLUHEALTH, you acknowledge that you have read and understood this Privacy Policy and the manner in which information is handled as described above.