Play Console Privacy Policy for blissfn Android App:
Privacy Policy for BlissfnEffective Date: [22-09-2025 ]
Welcome to Blissfn!
This Privacy Policy describes how Blissfn ("we," "us," or "our") collects, uses, shares, and protects information in relation to our mobile application "Blissfn" (the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.By downloading, accessing, or using the Blissfn mobile application, you agree to the terms of this Privacy Policy.1. Information We CollectWe may collect and process the following types of information:•A. Information You Provide Directly:•Account Information: When you create an account, we collect information suchas your name, email address, mobile phone number, and password.•Profile Information: You may choose to provide additional information for your profile, such as a profile picture, delivery addresses, and preferences.•Order Information: When you place an order, we collect details about the products you purchase, delivery address, delivery instructions, and payment information (see Section 1.C for more on payment).•Communication: If you contact us for customer support or other inquiries, we may collect the content of your communications.•Referral Information: If you use our referral program, we may collect information about the friends you refer.
•B. Information Collected Automatically:•Usage Information: We collect information about how you use our Service, such as the features you use, the products you view, searches you conduct, and the time, frequency, and duration of your activities. (This might be through Firebase Analytics).•Device Information: We collect information about the mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers (e.g., Android ID), mobile network information, and device language settings.•Location Information: With your explicit consent, we may collect precise location information from your device to provide and improve our delivery services (e.g., to confirm delivery to the correct address or suggest nearby delivery options). You can disable location services through your device settings, but this may affect the functionality of some features.•Log Data: Our servers automatically record information ("Log Data") created by your use of the Service. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location (if enabled), your mobile carrier, device identifiers, search terms, and cookie information. (Firebase Crashlytics and Analytics contribute here).•C. Information from Third Parties:•Payment Processors: We use third-party payment processors (e.g., [List your payment processors like PayU, Razorpay, PayPal, Stripe, etc., based on what you integrate]) to handle payment transactions. We do not store your full credit card or financial account information. The payment processors will collect payment information directly from you, and their use of your information is governed by their respective privacy policies. We may receive transaction confirmations and limited payment information from these processors.•Social Media: If you choose to log in or interact with our Service through a third-party social media service (e.g., Google Sign-In, Facebook if you add it), we may collect information from your social media account, such as your public profile information, in accordance with the authorization procedures determined by such social media service.•Analytics Providers: We use third-party analytics services like Firebase Analytics to help us understand the use of our Service. These providers may use cookies and similar technologies to collect information about your use of the Service.
2. How We Use Your InformationWe use the information we collect for various purposes, including:•To Provide and Manage the Service:•To create and manage your account.•To process and deliver your orders for fruits and vegetables.•To communicate with you about your orders, account, and updates to our Service.•To provide customer support.•To Improve and Personalize the Service:•To understand how users interact with our Service to improve its functionality and user experience.•To personalize your experience, such as by showing you relevant products or offers.•To develop new products, services, and features.•For Security and Fraud Prevention:•To protect the security and integrity of our Service.•To prevent fraud and abuse.•For Marketing and Promotions (with your consent where required):•To send you promotional messages, offers, and newsletters, if you have opted in to receive them. You can opt-out of these communications at any time.•To Comply with Legal Obligations:•To comply with applicable laws, regulations, and legal processes.
3. How We Share Your InformationWe do not sell your personal information. We may share your information in the following circumstances:•Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:•Delivery partners for fulfilling your orders.•Payment processors (as mentioned in Section 1.C).•Cloud hosting providers (e.g., Firebase Hosting, Google Cloud).•Analytics providers (e.g., Firebase Analytics).•Customer support tool providers.•Marketing and communication providers (for sending emails or notifications, with your consent). These service providers are authorized to use your personal information only as necessary to provide these services to us and are obligated to protect your information.•Delivery Personnel: We will share your order details, including your name, delivery address, and contact information, with our delivery personnel or third-party delivery services to facilitate the delivery of your orders.•Business Transfers: If Blissfn is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.•Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:•Comply with a legal obligation.•Protect and defend the rights or property of Blissfn.•Prevent or investigate possible wrongdoing in connection with the Service.•Protect the personal safety of users of the Service or the public.•With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Your Choices and Rights Regarding Your Information•Account Information: You can review and update your account information at any time by accessing your account settings within the app.•Profile Picture:•You can choose to upload or change your profile picture through your account settings.•You can remove your profile picture through your account settings.•When you upload a profile picture, it is stored on our secure servers [Specify where, e.g., Firebase Storage] to be displayed within your app profile. We implement reasonable security measures to protect this image.•Location Information: You can control the app's access to your device's location information through your device settings.•Communication Preferences: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. You may not be able to opt-out of service-related communications (e.g., account verification, order confirmations, changes/updates to features of the Service, technical and security notices).•Access and Correction: You may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the information blocked or deleted, as appropriate. Your right to access personal information may be limited in some circumstances by local law requirements.•Data Deletion: You can request the deletion of your account and associated personal data by contacting us at [chaman012000@gmail.com]. We will process your request in accordance with applicable law, subject to certain exceptions (e.g., for legal compliance, fraud prevention, or to complete ongoing transactions).
5. Data SecurityWe implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information. The security of your data also depends on you; please keep your account password confidential.Specifically for Profile Pictures: When you upload a profile picture, it is transmitted securely (e.g., using HTTPS) and stored on secure servers [e.g., Firebase Storage]. Access to this image is restricted to what is necessary to display it within your app profile and for account management purposes. We do not share your profile picture with third parties for their marketing purposes without your explicit consent.6. Data RetentionWe will retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information for these purposes, we will take reasonable steps to securely delete or anonymize it.Profile pictures are retained as long as your account is active or until you choose to remove or change them. If you delete your account, your profile picture will also be deleted from our active systems in accordance with our data deletion policy.7. Children's PrivacyOur Service is not directed to individuals under the age of [Specify age, e.g., 13 or as per local regulations, e.g., 18 if you handle payments directly and have stricter terms]. We do not knowingly collect personal information from children under [Specify age]. If we become aware that a child under [Specify age] has provided us with personal information, we will take steps to delete such information. If you believe that we might have any information from or about a child under [Specify age], please contact us at [chaman012000@gmail.com].
8. International Data TransfersYour information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside [Your Country/Region of Operation, e.g., India] and choose to provide information to us, please note that we transfer the data, including personal data, to [Your Country/Region of Operation, e.g., India] and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.9. Links to Other Websites and ServicesOur Service may contain links to other websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This includes services like [List your payment gateways - PayU, Razorpay, etc.], Firebase, Google Play Services, etc. We recommend you review their respective privacy policies.10. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and on our Play Store listing, and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.11. Contact UsIf you have any questions about this Privacy Policy,
please contact us at: Email: [chaman012000@gmail.com] [Optional: Chaksu]