Privacy Policy

Privacy Policy for Bliss

Effective Date: 16-12-2024

Bliss ("we," "us," or "our") respects your privacy and is committed to protecting the information you provide. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application.

By using our app, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

• User Name: We collect your name to personalize app content (e.g., affirmations and journaling features).

• Non-Personal Information: Automatically collected data, including device type, app usage statistics, IP address, and crash logs, through tools such as:

  • Google Analytics

  • Microsoft Clarity

  • Firebase

2. How We Use Your Information

The collected data is used to:

• Personalize your app experience (e.g., affirmations and journaling).

• Analyze app performance and user engagement using Google Analytics and Microsoft Clarity.

• Improve features and functionality.

• Display ads via Google AdMob.

3. Content Storage

• Journal entries, affirmations, and reminders are securely stored in Firebase Firestore.

• Firebase's security protocols are used to protect your data.

4. Third-Party Services

We integrate third-party tools to provide app functionality:

• Firebase: Data storage and app performance monitoring.

• Google Analytics: User behavior tracking.

• Microsoft Clarity: User interaction analytics.

• Google AdMob: To display advertisements.

These third parties may collect and process non-personal information in accordance with their privacy policies.

5. Social Media Interaction

The app may allow interaction with social media platforms (e.g., sharing content) if you choose to enable it.

6. Subscriptions and Payments

Our app offers subscription plans with features processed via:

• Google Play for Android devices.

• App Store for iOS devices.

We do not directly store or process payment information. Payment details are securely managed by Google Play and Apple App Store under their respective privacy policies.

7. Data Security

We take your data security seriously and implement Firebase's default security protocols to protect your data from unauthorized access or breaches.

8. Data Retention

We retain your name and app data (e.g., journal content) for as long as necessary to provide app functionality.

9. Your Rights

Currently, we do not have tools to:

• Allow exporting of journal entries.

• Facilitate data deletion requests.

If you have concerns, please contact us directly at info.drongo@gmail.com.

10. Children’s Privacy

Our app is not specifically designed for children under 13 or 16, and we do not knowingly collect personal information from minors.

11. Data Sharing

We do not share personal data with any third parties. However, third-party services (e.g., Google Analytics, Firebase, Clarity, and AdMob) may collect data for analytical or advertising purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes through app updates or notices.

13. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
info.drongo@gmail.com