IDpro Support
Contact Us
For help or questions, email us at: BlipL@outlook.com.au
Frequently Asked Questions
What countries are supported?
IDpro supports passport photo requirements for over 100 countries including the USA, UK, Australia, Canada, and more.
How do I remove the background?
After selecting your photo, tap "Apply Background & Continue" on the Background step. IDpro automatically removes and replaces the background.
What file formats can I export?
You can export as JPEG, PNG, or a print-ready PDF.
How do I save my photo?
Tap "Save to Gallery" on the Export screen. The photo will be saved directly to your phone's photo library.
The app says my photo doesn't comply — what do I do?
Make sure your photo shows a clear, front-facing face with a neutral expression and good lighting.
Privacy
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