If QuickBooks bank error 105 appears while updating your bank account, QuickBooks is having trouble connecting to your financial institution. The error can prevent new transactions from downloading and leave your bank balance or transaction feed out of date. According to Intuit, Error 105 generally indicates that QuickBooks can't connect to the bank, and the problem may be temporary or related to the bank's servers.
The good news is that Error 105 doesn't necessarily mean your QuickBooks company data is damaged. In many cases, checking the bank's website, manually refreshing the connection, and waiting for a temporary bank-side issue to clear can resolve the problem.
QuickBooks Error 105 is a bank connection error that occurs when QuickBooks cannot successfully communicate with your financial institution.
You may notice the problem when trying to update your bank transactions or refresh a connected account.
Common symptoms include:
New bank transactions aren't downloading.
The bank account isn't updating.
QuickBooks displays Error 105 during a banking update.
Previously connected accounts suddenly stop syncing.
Your QuickBooks bank balance appears outdated.
The connection works intermittently.
QuickBooks continues displaying the same banking error after an update attempt.
Error 105 is different from a simple missing transaction. If QuickBooks cannot establish a connection with the financial institution, transaction downloading may stop altogether.
There are several possible reasons for Error 105. The most important distinction is that the problem can occur on the bank's side rather than inside QuickBooks.
One of the most common causes is a temporary issue with the financial institution's website or servers.
The bank may be experiencing:
Scheduled maintenance
Server downtime
Temporary technical problems
Changes to its online banking system
Problems with its third-party connection service
Intuit recommends checking your bank's website and waiting before repeatedly attempting the connection if the bank is experiencing an issue.
Even when the bank's website is accessible, its connection with QuickBooks may temporarily fail.
You might be able to sign in to your bank normally while QuickBooks still cannot retrieve transactions.
In this situation, give the connection some time and try updating again.
Financial institutions regularly update their online banking platforms and security systems. These changes can sometimes require a banking connection to be refreshed or reauthorized.
This is especially worth considering if the QuickBooks connection worked previously and suddenly stopped.
A message or notification on your bank website can sometimes interfere with the connection.
For example, your bank might require you to:
Accept updated terms
Confirm your identity
Review a security notification
Verify account information
Complete an additional security step
Sign in directly to your bank and check for anything requiring your attention.
A poor internet connection or browser-related problem can interfere with QuickBooks Online banking updates.
Cached information, browser extensions, or an interrupted session can occasionally affect the connection process.
Your connection may need to be refreshed if QuickBooks and your financial institution are no longer communicating correctly.
For QuickBooks Online, manually selecting Update is one of the first troubleshooting steps recommended by Intuit.
Work through the following solutions in order. Start with the simplest checks before disconnecting or reconnecting an account.
The first step is to open your bank's official website and sign in directly.
Don't begin by changing your QuickBooks settings.
Check whether:
Your username and password work.
The bank website loads normally.
Your account information is visible.
New transactions are displayed.
There are security notifications.
The bank has posted a maintenance alert.
If you cannot sign in directly to your bank, the problem needs to be addressed with the financial institution first.
After signing into your bank, look carefully for messages that require action.
A financial institution may ask you to verify your identity, accept new terms, or respond to a security prompt.
Complete any required action and then return to QuickBooks.
This simple step can resolve a connection problem when the bank is waiting for an action that hasn't yet been completed.
If you're using QuickBooks Online, manually refresh the affected account.
The current Intuit instructions are to go to All apps → Accounting → Bank transactions, then select Update.
After selecting Update:
Wait for the process to finish.
Check whether new transactions appear.
Review the downloaded transactions.
Look for any additional error message.
If the error remains, don't repeatedly click Update. Move to the next troubleshooting step.
If your bank website is working but QuickBooks still displays Error 105, the problem may be temporary.
Intuit recommends waiting and trying again when the bank is experiencing a connection issue. Its current guidance notes that some Error 105 situations may require several hours before another attempt.
This is important because repeatedly disconnecting and reconnecting the account when the bank itself is unavailable can create unnecessary complications.
If you're using QuickBooks Online, try signing in through an incognito or private browser window.
This can help determine whether cached browser information or extensions are interfering with the banking connection.
You can also try:
A different supported browser
Disabling problematic browser extensions
Clearing browser cache
Restarting the browser
Signing out and back into QuickBooks
Intuit specifically recommends trying an incognito or private browser session when banking connection problems persist.
If the connection remains broken, you may need to reconnect the affected bank account.
Before disconnecting anything, review the account carefully.
Make sure:
Existing transactions have been reviewed.
Pending transactions are understood.
You know which QuickBooks account is connected to the bank.
You don't accidentally create a duplicate account.
When reconnecting, select the existing QuickBooks account when appropriate rather than creating another account for the same bank account.
This is particularly important because duplicate accounts can make reconciliation and financial reporting more difficult.
If you have multiple bank accounts connected to QuickBooks, check them individually.
For example:
Checking account works
Savings account works
Credit card account shows Error 105
If only one account is affected, focus your troubleshooting on that connection.
If several accounts from the same financial institution fail simultaneously, a broader bank-side or connection issue becomes more likely.
Think about whether anything changed shortly before Error 105 appeared.
Did your bank:
Redesign its website?
Change its login page?
Introduce additional security verification?
Change its connection service?
Require you to accept new terms?
Send you a security notification?
Bank connection changes can require accounts to be refreshed or reconnected.
For QuickBooks Desktop users, Intuit also maintains specific procedures for refreshing online banking connections when a financial institution requires reconnection.
The exact troubleshooting process can vary depending on which QuickBooks product you're using.
For QuickBooks Online, start with:
Sign in to your bank directly.
Check for bank alerts.
Go to Bank transactions.
Select Update.
Wait and retry if the bank is temporarily unavailable.
Try a private browser window.
Reconnect the account if necessary.
These steps align with Intuit's current Error 105 guidance.
QuickBooks Desktop users may encounter banking connection problems through Bank Feeds.
If reconnection is required, Intuit's current process involves turning off Bank Feeds for the affected account and then setting up the bank feed again with the correct financial institution and credentials.
After reconnecting, download the available transactions and carefully review them before matching or adding them.
If you've verified your bank login, checked the bank website, refreshed QuickBooks, and waited for a possible bank-side issue, the next step is to investigate the specific account connection.
Check whether:
The bank account is active.
The correct financial institution is selected.
The bank's website is functioning normally.
There are unresolved bank alerts.
The account needs to be reconnected.
Other accounts at the same bank are affected.
Transactions are actually downloading but waiting for review.
If the problem affects multiple banking accounts, reviewing common QuickBooks banking problems and fixes can help you identify whether the issue is related to a broader bank-feed or connection problem.
Sometimes the Error 105 message disappears, but the expected transactions still don't appear.
Don't immediately assume that the transactions have been lost.
Check:
The transactions may have downloaded but are waiting for review.
Transactions outside the available download period may not appear during the update.
Compare the transactions shown by the bank with those available in QuickBooks.
If you reconnected the account, carefully review downloaded transactions before adding them to avoid duplicates.
A transaction may already exist in QuickBooks and may need to be matched instead of added as a new entry.
Although you cannot prevent every bank-side connection problem, a few habits can reduce disruption.
Periodically sign in directly to your bank and review alerts or security messages.
If your bank changes its login process or security requirements, complete the required steps promptly.
Regular transaction review makes it easier to notice when an account stops updating.
Don't disconnect a working account simply because one transaction hasn't appeared. First determine whether the transaction is pending, outside the download period, or already recorded.
Regular reconciliation can help identify missing or duplicate transactions before they affect your financial reports.
QuickBooks Error 105 generally means QuickBooks can't connect to your bank. It can prevent the latest banking transactions from syncing with your QuickBooks account.
Not necessarily. Error 105 is primarily associated with QuickBooks being unable to connect to the bank. If you're specifically receiving a credential-related error, verify your bank login separately.
Sign in to your bank directly, check for alerts, return to QuickBooks, open Bank transactions, and select Update. If the problem continues, try again later or use a private browser window.
If the issue is caused by the bank's servers or maintenance, it may resolve after waiting and trying again later. The exact time depends on the financial institution and the underlying problem.
No. Error 105 itself doesn't mean your existing QuickBooks transactions have been deleted. However, always review your account carefully before disconnecting or reconnecting a bank feed.
Not usually. First check your bank website, look for alerts, manually update the connection, and determine whether the issue is temporary. Reconnection should generally be considered after simpler troubleshooting steps have been exhausted.
Your bank's website and its connection with QuickBooks are separate processes. The bank website can be accessible while the connection used by QuickBooks is temporarily unavailable or requires an update.
QuickBooks bank error 105 usually indicates that QuickBooks is having trouble communicating with your financial institution. The first steps should be straightforward: sign in directly to the bank, check for alerts or maintenance, manually update the banking connection, and wait if the problem appears to be temporary.
If the error continues, try a private browser session and investigate whether the affected account needs to be reconnected. For QuickBooks Desktop, follow the appropriate Bank Feeds reconnection process rather than randomly changing account settings.
Most importantly, don't create duplicate QuickBooks accounts or delete existing transactions simply because a bank feed has stopped updating. Careful troubleshooting helps restore the connection while keeping your accounting records organized.