FAQs

Here are some frequently asked questions (FAQs) that our coffee shop often encounter: 

What are your operating hours?

• - We are open from 7:00 AM to 9:00 PM, Monday to Saturday, and from 8:00 AM to 6:00 PM on Sundays. 

Do you offer Wi-Fi for customers? 

• Yes, we provide free Wi-Fi for our customers to enjoy while sipping their coffee. 

What types of coffee do you serve? 

• Our menu features a variety of coffee options, including espresso, cappuccinos, lattes, and drip coffee. Explore our menu to discover the full selection. 

Can I customize my coffee order? 

• Absolutely! You can customize your coffee order with various roasts, milk options, and flavor add-ins. 

Are there any vegan or dairy-free milk options available? 

• Yes, we offer a range of dairy-free milk options, including almond, soy, and oat milk, to accommodate different dietary preferences.

Do you have a loyalty program or rewards system? 

• Yes, we have a loyalty program that rewards our regular customers with discounts and exclusive offers. Inquire at the counter to sign up. 

What pastries or snacks do you offer? 

• We provide a delectable selection of pastries and snacks, such as croissants, muffins, and cookies, to complement your coffee.

Is there outdoor seating available? 

• Yes, we offer outdoor seating where you can enjoy your coffee and snacks in the fresh air.

Can I place an order for pickup or delivery? 

• We offer both in-store pickup and delivery services. You can place an order at the counter or through our website.

Are you hiring? 

• For job opportunities at our café, please inquire in person to view current job openings and apply. 

Do you have gift cards available for purchase? 

• Yes, we offer gift cards that can be purchased at our café and used for in-store purchases. 

Are pets allowed inside the coffee shop? 

• Well-behaved pets are welcome inside our café, and we even have water bowls for our furry friends. 

What safety measures are in place regarding COVID-19? 

• We follow strict COVID-19 safety guidelines, including mask mandates, sanitization, and social distancing, to ensure a safe environment for our customers. 

Do you host events or open mic nights? 

• Yes, we host various events and open mic nights. Check our events calendar for upcoming happenings.

Can I reserve a table for a group? 

• Certainly, you can reserve a table for your group by calling us in advance. 

What's the origin of your coffee beans? 

• Our coffee beans are carefully sourced from specific regions around the world. Check with our staff for details on the current selection. 

Are there any seasonal specials or promotions? 

• Yes, we frequently offer seasonal specials and promotions. Check our chalkboard or ask our baristas for the latest offerings. 

Is there parking available nearby? 

• There's parking available in our vicinity, including street parking and a nearby parking garage.

Can I book your space for private events? 

• Yes, our café is available for private events. Please inquire with our management for reservations. 

How can I provide feedback or contact the management? 

• You can provide feedback or contact our management by speaking with a staff member, sending an email to bittersweet@ourcafe.com, or filling out a comment card located in the café. We appreciate your input!