BioTech Pet Terms & Privacy Policy

Last Updated: June 17, 2026

Privacy Policy

BioTech Pet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and pet-related data when you use our app, services, and website.

Information We Collect

1.1 Personal Information

• Name, email address, phone number

• Billing and payment information

• Account credentials and user preferences

1.2 Pet Information

• Pet’s name, breed, age, and photos

• Pet health history and wellness data

• Noninvasive DNA test results and analysis

• Lost & Found QR Code tag data

1.3 Device & Usage Information

• IP address, device model, OS version

• App usage behavior and session activity

• Location data (when permitted)

1.4 Sensitive Permissions

We may request access to:

• Location (for GEO Tracking features)

• Camera (to scan QR codes and capture pet photos)

• Storage (to upload or store pet data or documents)

How We Use Your Information

• Provide and improve BioTech Pet services and features

• Analyze DNA results through our AI systems

• Track lost, found, or stolen pets via QR GEO Tracking

• Manage your subscription and process payments

• Communicate with you via email or in-app notifications

• Customize user experience and provide customer support

Data Sharing & Third Parties

We do not sell or rent your personal or pet data.

We may share your data only with:

• Trusted service providers, such as payment processors (e.g., Stripe), hosting providers (e.g., AWS), and analytics tools

• Veterinary professionals (with your permission) to deliver certain services

• Law enforcement, if required by law or in emergencies involving lost/stolen pets

All third parties must adhere to strict confidentiality and data protection standards.

Data Retention & Security

• We retain your data only as long as needed for app functionality, support, and legal compliance.

• We use encryption and secure cloud storage to protect your data against unauthorized access, disclosure, or loss.

Your Privacy Rights

• Access the personal and pet data we hold

• Request corrections or updates

• Delete your account and data

You may contact us any time at: biotechpet@petacarecompany.com

Children's Privacy

BioTech Pet does not knowingly collect data from children under 13 without verifiable parental consent. If we discover such data has been collected unintentionally, we will promptly delete it.

International Users

Our services are primarily intended for use in the United States. If you are accessing our app from outside the U.S., you agree to the transfer and processing of your data in accordance with U.S. laws.

Updates to This Privacy Policy

We may update this policy to reflect changes in legal requirements or app features. Updates will be posted in-app and on our website, with a new effective date.

For questions or concerns about our privacy practices, please contact: biotechpet@petacarecompany.com