Effective Date: May 18, 2025
Welcome to RS Educations
This Refund & Cancellation Policy explains the rules regarding course enrollments, cancellations, refunds, and access to educational services provided through the website.
1. Course Enrollment
Enrollment in any course, batch, recorded lecture plan, or educational service is considered confirmed only after successful payment.
Students are advised to carefully review course details before making payment.
2. Refund Policy
Due to the digital nature of educational content and instant access to study materials, refunds may not be provided once:
Course access has been granted
Recorded lectures have been shared
Study materials or PDFs have been provided
Live classes have started
However, refund requests may be reviewed in genuine cases at the sole discretion of Biology Study.
3. Cancellation Policy
Students may request cancellation before:
Receiving course access
Addition to private groups/channels
Start of live classes
After course activation or content access, cancellation requests may not be accepted.
4. Technical Issues
If a student faces genuine technical issues related to:
Course access
Login problems
Payment confirmation
reasonable support will be provided to resolve the issue.
Students should contact support with proper payment details and screenshots if required.
5. Duplicate Payments
In case of accidental duplicate payment for the same course, the extra amount may be refunded after verification.
Refund processing time may vary depending on the payment provider or bank.
6. Non-Transferable Access
Course enrollments and purchased plans are non-transferable.
Access cannot be shifted to another student/account unless specifically approved.
7. Mode of Refund
Approved refunds, if any, will generally be processed through:
Original payment method
Bank transfer
UPI
depending on feasibility and verification.
8. Processing Time
Approved refund requests may take approximately 5–10 working days to process depending on banks and payment gateways.
9. Policy Updates
Biology Study reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice.
Updated policies will be published on the website.
10. Contact Information
For refund or cancellation related queries:
RS Educations
Website: www.biologystudy.in
Email: rs.smartedu@gmail.com
WhatsApp: 8796977128