If you want a wired headset with a boom microphone and straightforward controller connection for call center work, choose Bigben Nacon V3; if you need open-ear wireless earbuds for staying aware of your surroundings, choose Boytond Open Ear Earbuds.
For desk-based calls, the Bigben’s adjustable headband, over-ear fit, and in-line mute and volume controls make it the more practical starting point.
Bigben Nacon V3 vs Boytond Open Ear Earbuds at a Glance
• Bigben Nacon V3 strength: wired 3.5 mm connection, positional microphone, and in-line mute and volume controls. Trade-off: it is an over-ear headset that needs a cable and compatible audio jack.
• Boytond strength: wireless open-ear clip design, up to 10 hours of listening per charge, and up to 50 hours total with the charging case. Trade-off: the listed details don’t include a boom microphone or dedicated call controls.
• Bigben Nacon V3 is for: desk-based calls and PlayStation users who want a headset with a microphone and physical in-line adjustments.
• Boytond Open Ear Earbuds are for: people who want wireless listening while keeping their ears uncovered and remaining more aware of nearby sounds.
The Bigben Nacon V3 is an over-ear wired headset with 40 mm drivers and a 3.5 mm, 4-pole plug. It is licensed for PS5 and PS4 and connects directly to an official PlayStation controller. Its positional microphone, adjustable headband, and in-line volume and mute controls are practical features for conversations at a desk, where you may want to adjust sound or mute without reaching for the connected device.
That setup makes it the more straightforward of these two for someone looking for head phones for call center work. A wired connection avoids having to manage a separate wireless pairing routine, and a dedicated microphone is useful for voice communication. The 3.5 mm plug is also listed for PC and other audio sources, though compatibility depends on the device and connection available.
How We Research
We compare products from their published specs and features; the verdicts below are our independent editorial opinions.
The trade-off is the over-ear design and cable. If you want to keep your ears uncovered, move freely without a wire, or use earbuds during a walk, the Bigben is not the natural fit. Its PlayStation licensing is especially relevant to console players; for a call center desk, the key features are the microphone, plug, and in-line controls.
The Boytond earbuds use a lightweight clip-on design that sits around the outer ear rather than going into the ear canal. Each earpiece weighs about 5 g, and the open-ear arrangement leaves surrounding sounds noticeable. That can suit someone who listens while walking around a home or office and wants to remain more aware of nearby activity instead of blocking the ear with an in-ear tip.
For wireless use, the earbuds support Bluetooth 5.3 and list a connection range of up to 10 meters. They offer up to 10 hours of listening on one charge, with up to 50 hours of total use when the charging case is included. A digital display shows remaining power for each side, and the listing describes a quick charge of about five minutes for approximately an hour of playback. The 16.3 mm dynamic drivers are specified for stereo audio across music, video, and everyday calls.
These are the more natural choice if you’re searching for open ear headphones for call center work but also want a design that leaves you aware of the room. Still, the listed information does not specify a boom microphone, a microphone mute control, or call-specific noise handling. That makes them less clearly equipped for sustained desk calls than the Bigben. They’re also wireless, so you’ll need a compatible Bluetooth device rather than a 3.5 mm headphone jack.
• Best for a desk-based call setup with a specified microphone → Bigben Nacon V3. Its positional microphone is explicitly listed, along with in-line mute and volume controls.
• Best for staying aware of nearby sounds → Boytond Open Ear Earbuds. Their open-ear design leaves the ear canal uncovered, so surrounding sounds remain noticeable.
• Best for a wired connection → Bigben Nacon V3. It uses a 3.5 mm, 4-pole plug and connects to an official PS4 or PS5 controller.
• Best for wireless listening → Boytond Open Ear Earbuds. They connect through Bluetooth 5.3 and list a range of up to 10 meters.
• Best for quick, direct call adjustments → Bigben Nacon V3. Its in-line controls include microphone mute and volume adjustment.
• Best for longer stretches away from a charging point → Boytond Open Ear Earbuds. The stated listening time is up to 10 hours per charge and up to 50 hours with the case.
• Best for movement-heavy listening → Boytond Open Ear Earbuds. The clip-on fit is designed to sit around the outer ear, without inserting tips into the canal.
• Best for PlayStation controller use → Bigben Nacon V3. It is licensed for PS5 and PS4 and connects directly to an official controller.
For a buyer specifically comparing bluetooth earbuds for call center use against a wired headset, the important distinction is not simply wireless versus wired. It is the stated call hardware. Bigben explicitly includes a positional microphone and mute control; Boytond emphasizes open-ear listening, wireless convenience, and awareness. If calls are the main task, those details favor Bigben. If listening while staying aware of a busy environment is the priority, Boytond has the more relevant design.
My Verdict
I would choose the Bigben Nacon V3 for call center work because it has a specified microphone, in-line mute and volume controls, and a simple wired connection.
That combination is more directly suited to handling desk calls than Boytond’s open-ear listening design.
I’d pick Boytond instead for wireless movement, long listening sessions, and awareness of nearby sounds.
For a call center, my recommendation is Bigben: it gives the clearer call-focused setup from the features listed.
The Bigben is the more clearly call-oriented option because it lists a positional microphone plus in-line mute and volume controls. Boytond supports everyday calls, but its listed features don’t specify a boom microphone or dedicated mute control.
Yes. They use a clip-on design that rests around the outer ear instead of inserting into the ear canal. The design is intended to leave surrounding sounds noticeable.
Which one has longer battery life?
The Bigben is wired, so its listed setup does not rely on a battery. Boytond lists up to 10 hours of listening per charge and up to 50 hours total with the charging case.
Check whether your device has a compatible 3.5 mm connection for the Bigben or supports Bluetooth for Boytond. If the current price matters to your decision, check the current price on Amazon using the page’s button.
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