Frequently Asked Questions about the social media laws and schools

• Can schools use online content such as educational videos on YouTube?

Yes. Students can log in to YouTube using their school email address, and their access operates in Restricted Mode, which is not affected by the new age restrictions and provides a safer, education-focused environment. Staff can refer to the information guide and FAQ on YouTube restricted mode for K-10 students.

If the content is publicly available and does not require login to another platform, students will still be able to watch it.

Additionally, learning management systems that support educators in sharing course materials, managing assignments, and facilitating communication will be excluded from these age restrictions. Students can continue to access resources, submit work, and collaborate within these systems as usual.

• Do schools have responsibility for monitoring or reporting students under 16 who have social media accounts?

No. There is no obligation for educators or any individual to report under-16 accounts on age-restricted social media platforms. The responsibility lies with the social media platforms to identify and deactivate accounts belonging to under-16 users.

• Do schools need to change their communication methods with students?

This should not change the way schools interact with students as the department’s social media policy and procedures do not allow staff to connect with or communicate with students on public platforms.

• What should be done if a student under 16 experiences a harmful incident on a social media platform?

Regardless of age, if a student encounters harmful online experiences, they should be encouraged to seek support immediately.

Cyberbullying

Like harmful posts or profiles should be reported to the platform first. If it's very serious and the platform doesn’t help, it can be reported to eSafety

Report something to eSafety

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