Bhalam – Support
Welcome to Bhalam!
If you need help, have questions, or want to manage your account or data, you’re in the right place.
📩 Contact Support
For all support requests, please email us:
Email: support@bhalam.com
We aim to respond within 1–3 business days.
👤 Account & Login Support
Need help with your account?
We can assist with:
Account access issues
Updating account information
Account deletion requests
Problems signing in
Account Deletion Requests
If you’d like to delete your account and associated data, please email us from the email address associated with your account and include:
Subject line: Account Deletion Request
Your account email
We will process deletion within a reasonable period, subject to legal and backup retention requirements.
🏋️ Workout & App Usage Help
If you’re experiencing issues with:
Logging workouts
Viewing progress or insights
Friends or social features
App crashes or unexpected behavior
Please include in your message:
Device model
iOS version
App version (if known)
Description of the issue
This helps us resolve issues faster.
❤️ Apple Health (HealthKit) Support
Bhalam integrates with Apple Health using HealthKit.
Important notes:
Health data is read-only and processed on-device.
We do not upload or store HealthKit data on our servers.
Health permissions are fully controlled by you.
To manage Health permissions:
Open the Apple Health app
Go to Sharing → Apps → Bhalam
Enable or disable permissions as desired
If Health data is not appearing correctly, try restarting the app after updating permissions.
🤖 AI Chatbot (Gemini AI)
The App includes an optional AI-powered chatbot.
The chatbot provides fitness-related information only.
AI responses are not medical or professional advice.
Messages you send may be processed by Google Gemini AI to generate responses.
HealthKit data is never shared with the AI.
If the chatbot behaves unexpectedly, please let us know and include a brief description of the issue.
🔐 Privacy & Data Requests
We take your privacy seriously.
You may contact us to:
Request access to your personal data
Correct inaccurate data
Request data deletion
Ask questions about our Privacy Policy
Please include “Privacy Request” in the subject line for faster handling.
👉 View our full Privacy Policy here:
https://sites.google.com/view/bhalamprivacypolicy/home
⚠️ Fitness & Safety Notice
Bhalam is a fitness tracking app and does not provide medical advice.
Always consult a qualified healthcare professional before beginning a new workout program.
🛠 App Updates & Feedback
We’re always improving the app!
If you have:
Feature requests
Feedback or suggestions
Bug reports
We’d love to hear from you. Email us anytime.
📍 Company Information
App Name: Bhalam
Company: VINAAB LLC.
Support Email: support@bhalam.com