Privacy Policy

Thank you for using our app(Remove.BG : Background Remover)! This Privacy Policy outlines how we collect, use, and disclose information when you use our application for background removal from images. Your privacy and the security of your data are our top priorities. By using our app, you consent to the practices described in this Privacy Policy.

1. Information We Collect: Our application does not collect any personal information or data from users. We do not require you to provide any personal information such as your name, email address, or any other identifiable information.

2. Information Usage: We do not collect or use any information provided by users as our app works completely offline. We do not analyze or store any images or data uploaded through the app. Any image processing is done locally on the device and does not involve any external servers or services.

3. Information Sharing: Since we do not collect any information from users, we do not share any information with third parties. Your images and data remain private and are not shared with anyone, including us.

4. Security: We take reasonable measures to protect the security of your data. Our app operates in an offline environment, reducing the risk of unauthorized access. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Children's Privacy: Our app is not directed towards children under the age of 13. We do not knowingly collect any personal information from children. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

6. Changes to This Privacy Policy: We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

7. Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at cardanorahil@gmail.com.

8 . In-App Purchases & Subscription: We offer in-app purchases for ad-free usage of our app. These purchases include a one-time lifetime purchase option and a weekly subscription option. By making these purchases, users can enjoy an ad-free experience while using our app. Please note that the information related to in-app purchases, such as transaction details, is handled by the respective app store platforms (e.g., Apple App Store, Google Play Store), and we do not have access to or control over this information.

BG Remove Payment Policy:

At BG Remove you can either perform a One-Time Payment or purchase a Subscription. Whether you make a One-Time Payment or purchase a Subscription for the PRO features of our Services (each, a “Transaction”), you’re giving us permission to charge you an applicable fee for it through our chosen payment processor. Please note that this Payment Policy constitutes an integral part of the BG Remove Terms of Use and shall be read in conjunction with it. Capitalized terms used but not defined in this Payment Policy shall have the meanings assigned to such terms by the Terms of Use.

Subscription

BG Remove enables users to purchase a weekly Subscription to our Services that provide users with access to our PRO features.

Weekly Subscription

You can purchase a weekly Subscription to our Services which allows you to access our PRO features for 7 calendar days. Weekly Subscription automatically renews every week (with a charge of the Subscription fee specified in the BG Remove app), and you can cancel it at any time in accordance with Section 3 (How to cancel your Subscription?) of this Payment Policy.

How to cancel your Subscription?

Cancel iOS Subscription, step-by-step instructions:

• Open the Settings app.

• Tap your name.

• Tap Subscriptions (if you don’t see “Subscriptions,” tap “iTunes & App Store” instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions).

• Tap the subscription that you want to manage.

• Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription or you see an expiration message in red text, the Subscription is already canceled and won't renew.

Cancel Android Subscription, step-by-step instructions:

• Open the Google Play app.

• At the top right, tap the profile icon.

• You will be redirected to your Google Play subscriptions.

• Tap Payments & subscriptions and then Subscriptions.

• Find a BG Remove Subscription and cancel it.

You can find more info on Subscription cancellation on Google’s support page: https://support.google.com.

How to request a refund?

If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund.

For iOS users

You can claim a refund by visiting https://reportaproblem.apple.com. Find a BG Remove Subscription and fill out the form.

For Android Users

• On your device, go to https://play.google.com/store/account.

• Click Order History.

• Find the order you want to return.

• Select Request a refund or Report a problem and choose the option that describes your situation.

• Complete the form and note that you’d like a refund.

• You’ll get a message that says “Thank you for sharing your concerns”. You’ll then get an email with your refund decision. You’ll usually get this within 15 minutes, but it can take up to 4 business days.

Visit this link for additional information: https://support.google.com. If Google refuses to make a refund within 48 hours, you can contact us, and we will consider your request.

In-App-Purchase

BG Remove enables users to purchase a Life Time Purchase of our Services that provide users with access to our PRO features.

Life Time

You can purchase a LifeTime to our Services which allows you to access our PRO features for Life Time. For Life Time Purchase You don't need to pay Everytime you, you just need to pay one time for life Time Purchase.

What can’t you refund?

Some of the Services and content we may provide to you are not subject to refund. We won’t provide any refunds to One-Time Payments, including to AI Avatars and AI Photos, unless the quality of the generated results is objectively unsatisfactory or there are other reasons which in BG Remove’s sole discretion are reasonable and sufficient to issue a refund. In any case, you can contact our support via the in-app support system or email cardanorahil@gmail.com and we will be happy to assist you.

For our European customers. In compliance with our statutory obligations, we must inform you of the specific nature of certain digital content provided by BG Remove (e.g., Remove BG). Due to the immediate availability and consumable nature of these digital products, the standard right of withdrawal commonly granted within a 14-day period is not applicable in this case. Please note that this does not impact any other consumer rights prescribed by applicable laws or your ability to cancel a weekly Subscription with BG Remove at any time. The cancellation process is straightforward and can be initiated as per the terms provided in Section 3.

By using our app, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our app. Thank you for your trust and support.

Remove.Bg : Background Remover

cardanorahil@gmail.com