Effective Date: October 2, 2026
Last Updated: October 2, 2026
Website: https://www.beyondspeaking.website
At BEYONDspeaking ("we," "our," or "us"), we value your trust and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, register for diagnostic sessions, enroll in courses, or communicate with us.
We collect information that you provide directly to us when engaging with our educational services:
Contact Information: Parent/guardian full name, learner's full name, email address, phone/WhatsApp number, and residential city or country.
Academic & Learner Information: Learner’s age, grade level, school affiliation, target curriculum (e.g., Cambridge, Olympiad, Foundation), learning goals, and communication challenges.
Session & Performance Data: Diagnostic assessments, session recordings (used solely for pedagogical evaluation, student review, and coaching feedback with prior consent), attendance logs, and progress reports.
Transactional Data: Details regarding course enrollments, fee payment confirmations, and billing receipts. (Note: We do not directly store complete debit/credit card or bank credentials; payments are processed securely via third-party payment gateways).
Technical Information: Standard browser data collected automatically when visiting our website (e.g., IP address, device type, browser version, and referring URLs via cookies or basic web analytics).
We process and use collected data strictly for educational and service delivery purposes:
Scheduling and conducting 1:1 and cohort diagnostic sessions, classes, and demo workshops.
Customizing curriculum plans and diagnostic reports based on individual learning needs.
Communicating scheduling updates, class links, assignment feedback, and program announcements via email, phone, or WhatsApp.
Processing registrations, payments, and issuing official invoices.
Addressing inquiries, customer support requests, and parental feedback.
Maintaining website security, preventing fraudulent activity, and improving platform usability.
Because our programs frequently serve children under the age of 18:
We collect student information only with explicit consent from a parent or legal guardian.
We do not sell, rent, or trade student personal information under any circumstances.
Video session recordings, student speech excerpts, or demo footage are never published publicly on social media or marketing channels without explicit, written parental consent.
We do not sell, rent, or monetize your personal data. We only share information with trusted third-party service providers essential to delivering our coaching:
Video Conferencing & Classroom Tools: Providers used to deliver live sessions (e.g., Google Meet, Zoom, Webinar.gg).
Communication & Form Tools: Services used for intake forms, calendar booking, and messaging (e.g., Google Forms, Calendly, WhatsApp Business API).
Payment Processors: Certified, secure payment gateways used to process fee transactions.
All third-party partners are expected to uphold strict confidentiality and data protection standards.
We implement reasonable administrative, technical, and organizational measures to safeguard your information against unauthorized access, loss, alteration, or disclosure. While we take every reasonable precaution, please be aware that no electronic transmission over the internet or storage system is 100% secure.
We retain your personal and academic information only for as long as necessary to fulfill educational coaching objectives, maintain student progress archives, resolve disputes, and satisfy legal or accounting obligations. You may request the deletion of your or your child’s records at any time.
Depending on your jurisdiction, you have the right to:
Access & Review: Request a copy of the personal information we hold about you or your child.
Correction: Request corrections to inaccurate or outdated contact or academic details.
Deletion: Request the deletion or removal of your personal data from our active records.
Opt-Out: Opt out of promotional or marketing emails and messages at any time by replying "STOP" or contacting us directly.
We may update this Privacy Policy periodically to reflect changes in our operational practices, educational offerings, or regulatory requirements. Any revisions will be posted on this page with an updated "Last Updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us:
Brand: BEYONDspeaking
Email: support@beyondspeaking.website
Website: www.beyondspeaking.website