We are glad you are here. We aim to give you the facts on Bexar County Jails. We will work hard to help you. This page has key data for you.
If you need to find someone or learn things now, go to https://bexarcountyjails.org/. This site has tools. You can look for folk in jail. You can see facts on Bexar County Jails. It is a good first place to check.
Knowing where to go and who to call is key. Bexar County has main jail sites. Each serves a role in the system.
The main hub for adult inmates is the Bexar County Adult Detention Center. Most folk held in the county are here. It runs all day, all year.
Physical Address: 200 North Comal Street, San Antonio, TX 78207
General Information Phone: 210-335-6315 (Staffed 24/7)
Inmate Information Line (charges, bond, warrants): 210-335-6201 (You will need the inmate's full name and date of birth)
Sheriff's Office Non-Emergency: 210-335-6000
Sheriff's Office Administration: 210-335-6010 (This line does not give jail information)
Parking is often in the Bexar County Parking Garage. Fees may apply. The jail takes in folk. It books them. It holds them till court or release. The staff check on all who stay. They try to keep folk safe. This is a large jail. It is one of the top 20 in the whole US. Many men and women are here. They have all kinds of security needs.
The Bexar County Sheriff's Office runs the Adult Detention Center. They have many tasks. These include law work, court help, and jail care. Their main spot is also on North Comal Street.
Physical Address: 200 North Comal Street, San Antonio, TX 78207
General Contact: Information available through the main Bexar County website at https://www.bexar.org/600/Sheriffs-Office.
Central Records Office Phone: 210-335-6201
For careers with BCSO: Visit https://www.bcsocareers.com/ or call 210-335-JOBS (5627).
The Sheriff's Office works hard. They aim to keep Bexar County safe. This means on the roads and in homes. It also means in the jails. They have many staff. Some are out on patrol. Some work in the jail. Some do desk work. All help the team.
If you need to find a friend or kin in jail, there are ways. Bexar County gives tools to help you look.
The Bexar County Central Magistrate Search helps find new arrests. It shows folk booked for Class B type crimes or more. It covers the last 24 hours. You can look by name, race, age, SID, or book num.
Access the search tool here: https://centralmagistrate.bexar.org/
This tool lists names. It shows what crime they may have done. It gives a book num too. This num is key for jail use.
This search is a fast way to check for new folk in the jail. It is a free tool. You can use it from home. If someone was just brought in, they may be on this list. It can take some time for names to show up. So check back if you need to.
For a wider search, the Bexar County Sheriff's Office page on the county site is a good place. It has links to find folk. You may need a full name. A date of birth helps too.
Steps to search:
Go to the Bexar County official website: https://www.bexar.org/
Look for "Inmate Search" or "Jail Information" links. These are often in "Online Services" or under the "Sheriff" part.
You might also find a "Jail Activity Report". This shows who is in jail.
SID (System Identification Number): To find an inmate's SID, you can:
Check the Magistrate Search if the arrest was recent.
Call Central Filing for misdemeanor records: 210-335-2238.
Call the District Clerk for felony records: 210-335-2591.
These tools are there to help folk. They help find where someone is. They give facts on their case. This can ease minds. It helps plan what to do next. Not all facts are online. Some things you may still need to call for. Be sure to have all names and dates when you call. This will help staff find who you look for.
Seeing folk in jail is key for them and their kin. There are rules to keep all safe. Bexar County uses a video visit plan for the adult jail.
Most visits are by video. You must sign up first.
Registration and Scheduling:
You MUST make an ICSolutions account to plan a visit. Sign up at https://icsolutions.com/.
Once you have an account, you can log in and book a visit.
For help with signing up, booking, or tech woes, call ICSolutions: 888-646-9437.
Note: The visit plan does not work well with MAC or Chromebook computers. Use a Windows PC.
Video Visitation Center Address: 222 S. Comal, San Antonio, TX 78207
Video Visitation Center Phone: 210-335-8270
Email: VideoVisitation@bexar.org
Monday: No public visits. Judges and Attorneys have 24-hour access. Professional visits are 7:00 AM - 3:00 PM.
Tuesday - Friday: 8:30 AM - 8:00 PM
Saturday: 8:00 AM - 3:00 PM
Sunday: Closed, but for Easter, Mom's Day, and Dad's Day (8:00 AM – 3:00 PM on these days).
Closed: Thanks Day and Xmas Day.
Rules are key for safe visits. You must know them.
Read the Video Visitation Rules (PDF) found on the Bexar County website. This is often on the Sheriff's page for inmate visits: https://www.bexar.org/2203/Inmate-How-to-Schedule-a-Visit-with-an-I
There are also rules for lawyers and pros: Privileged Visit Information (PDF).
Dress well. Do not wear clothes that show too much. Or clothes with bad words or pics.
All who come to visit may be searched.
You must have a good ID with a pic.
Folk under 17 must come with a grown up.
It is good to check the rules each time. They can change. If you break a rule, you may not get to visit. So be sure to read them well. The jail wants visits to be safe. They want them to be good for all. The video plan helps folk see each other from far. It can be less stress than a jail trip.
The rules for kids in jail are not the same. They are at a place for young folk.
Physical Address: 301 East Mitchell, San Antonio, TX 78210
Phone: 210-335-7500
Visitation Times: 4:00 PM to 8:30 PM on set days. Visits are 30 min. One per set day. Show up by 3:30 PM.
Visitation Days (by last name of youth):
Tuesdays: A-I
Wednesdays: J-Q
Thursdays: R-Z
Fridays: Special Visits (must be pre-set) 4:00 PM - 7:00 PM.
Who can visit: Birth parents or law made guards (need ID and PO nod). A wife or man of the youth may see them if they have a good wed note, ID, and PO's OK. More details are on the Bexar County site under Juvenile Probation: https://www.bexar.org/3847/Visitation.
It is key to stay in touch. There are ways to call and send mail to folk in Bexar County Jails.
Folk in jail can make calls out. They can't take calls in. Calls cost cash.
Phone Service Provider: ICSolutions runs the phone plan.
Setting up an Account:
You can set up a Debit Telephone Account for an inmate. This lets them call ANY phone num not on a block list.
Online: Go to https://icsolutions.com/. This is the quick way. Use a card to add cash.
By Phone: Call 1-888-506-8407. They are open 24/7.
By Mail: Send a check or cash form to: ICSolutions Attn: Customer Service Department/Debit Telephone Account 2200 Danbury Street San Antonio, TX 78217 (Add your name, home spot, phone num, jail name, man's name, and jail ID num.)
Other plans may be Prepaid Accounts or Collect Calling. Check the ICSolutions site for all ways.
All calls are heard and kept. Do not say things that can be used in court.
The phone plan helps folk talk. It costs cash. So be wise with call times. Make sure the man you want to talk to knows how to use the plan. The jail has rules for phone use. They must not break these rules.
Mail is a good way to keep in touch. There are strict rules for mail.
Mailing Address for Adult Detention Center: Inmate's Full Name and Booking Number Bexar County Jail 200 N. Comal Street San Antonio, TX 78207
Mail Rules:
Use only blue or black ink.
Do not send things like stamps, blank paper, or pre-paid wraps.
No hard back books. Soft back books must come new from a store or book place.
No pics that show bad things.
No home made cards with glue or bright bits.
All mail is read. Some mail from a law man may be an off case.
Do not send cash in the mail. Use the ways set up for cash.
More detailed rules can be found on the Bexar County Sheriff's Office website. Look for "Inmate Mail" info.
Secure Mail™ & Secure Photo™: ICSolutions may also offer ways to send mail or pics by web. Check their site.
Mail helps folk in jail feel linked to the outside. But all mail is checked. So do not send things that are not allowed. This can make woes for the man in jail. It can also make woes for you. Write clear. Use the right home spot. Add the book num. This helps the mail get to the right man.
Folk in jail need cash for some things. They can buy food, pens, or soap. Kin and friends can send cash.
The Bexar County Sheriff's Office uses Access Corrections for cash.
Online: Go to the Access Corrections site: https://www.accesscorrections.com/. This is a fast way.
By Phone: Call 866-345-1884. They are open 24/7. Folk who speak two tongues are there.
In Person: Some shops take cash for Access Corrections. To find where, go to the Cash Pay Today site or call 844-340-CASH (2274).
Phone App: The Access Corrections app is on the Apple Store and Google Play.
Mail (Verify this option and address with the jail first): Some jails let you send a cash form by mail. Always check with the jail for the right way and place to send it.
If you need to ask on Inmate Bank things, call: 210-335-5171 (main line) or 210-335-6287 (boss line).
Kiosk: There might be a stand in the jail house where you can put cash.
Cash helps folk in jail get things they need. The jail has a store. It is called a "com". Folk buy things with the cash in their trust fund. Send cash the right way. Do not send cash in the mail to the man. It may get lost or not be allowed. Use the set ways.
You can send gift packs with food and small things. These must come from a set store.
Provider: Access SecurePak is the way to send these.
How to Order:
Online: Go to the Access SecurePak site: https://www.accesscatalog.com/. Pick from many kits. They have food, meat, cheese, fish, sweets, and write things.
By Phone: Call 1-800-546-6283 to buy a pack.
All things in the packs are good by the jail. They go right to the man or woman.
If you have a moan on the store, packs, or cash back, you can speak to the Sheriff's Office. See their site for who to call. (https://www.bexar.org/733/Inmate-How-to-Send-Money-or-Care-Package)
Care packs can cheer folk up. They give them things they like. It shows you care. Make sure you use the right store. The jail will not take packs from just any place. This is for safe keep. All things must be checked.
Bexar County Jails try to help folk while they are there. They have plans for school, faith, and life skills.
The jail has school type plans. These help men and women with learning.
Staff teach things to help folk do well. This is for school, acts, and how they mix with folk.
Classes Offered (may change):
Basic Computer Keyboarding
Computer Basic Skills
Computer Software Application
Construction Safety
Customer Service Course
Facility Maintenance
General Industry Safety
In 2 Work
Job Readiness
Paps are given when most class work is done.
School can help folk get new skills. This can help them find work when they get out. It can help them feel good too. The jail wants to help folk change their lives for the good.
These plans help folk get set to go back home.
Staff teach things for vets.
They teach job skills.
They help folk be good dads and moms.
They teach how to think right and have good ties with folk.
Going back to the world can be hard. These plans help folk make a good start. They learn how to cope. They learn how to find help. This can cut down on folk coming back to jail.
Law Library Services: Folk in jail can ask to use the law books. This helps them know their rights. It helps them with their case. The books are kept new.
Social Services: This helps with the main needs of folk in jail.
Chaplaincy Services: Faith guides give care. They talk and pray with folk. This is key at hard times, like when kin are sick or die. Folk can ask for a faith guide any time.
Life Skills:
Alcoholics Anonymous Groups
Anger Awareness / Anger Management Class
Character Development
Chemical Addiction help
Cognitive-Behavioral Interventions:
Batterers Intervention and Prevention Program (BIPP)
Healthy Relationships
Managing My Life
Moral Reconation Therapy (MRT)
Recovery in Motion (RIM)
Transition Skills
Medical & Mental Health Services: The jail gives health care. If a man is sick or needs mind help, they can see a doc or a mind doc.
Contact for Programs: Some plans may be on hold due to health rules.
Phone: 210-335-6957
Email: Jailprograms@bexar.org
More information: https://www.bexar.org/735/Inmate-Programs-Services-Offered-at-Jail
These plans aim to help the whole man. Not just keep them locked up. They want folk to leave jail and do well. It is good for the man. It is good for all of us.
Folk in jail still have rights. There are rules for how jails must run.
TCJS sets the rules for all county jails in Texas. They make sure jails meet the least needs for how they are built, kept up, and run.
TCJS Website: https://www.tcjs.state.tx.us/
Minimum Jail Standards: The rules are on the Texas Secretary of State's site. You can search for "Texas Administrative Code Title 37 Part 9" or look for links on the TCJS site. The Texas Administrative Code, specifically Title 37, Part 9, outlines these standards. You can search for it on the Texas Secretary of State's website: https://www.sos.state.tx.us/texreg/index.shtml.
TCJS looks at jails. They check if they follow the rules.
They also help jails. They give tips and aid.
These rules cover many things. Like how much room a man must have. What food they get. If they can see a doc. How clean the jail must be. All jails in Texas must try to meet these rules.
If a man in jail has a woe, or their kin think things are not right, they can speak up.
Step 1: File a grievance at the jail. The man in jail should ask for a form. They should write down the woe. They should keep a note of when they gave it. This is key.
Step 2: File a complaint with TCJS.
You can do this on the TCJS site: https://www.tcjs.state.tx.us/jail-complaints-inquiries/
You can also call TCJS: 512-463-5505 (but send the web form first).
Step 3: Appeal if you need to. If TCJS says no to your moan, you have ten days to ask them to look once more.
You can also write a note to the Sheriff. Tell them the woes. Be clear.
The Texas Jail Project is a group that helps. Their site is https://www.texasjailproject.org/complaints/. They have good tips.
It is a right to be safe in jail. It is a right to have your main needs met. If not, speak up. Use the forms. Call the folk who can help. Do not fear to ask for help.
You may need jail charts or fact sheets. The Bexar County Sheriff's Office Central Records can help.
Central Records Office Phone: 210-335-6201
Email for some requests: record@bexar.org
Services:
Mugshot Requests: Email record@bexar.org. Need full name, SID, or birth date.
Offense/Incident Reports: Give case num or date, spot, and name of who moaned. Email request to record@bexar.org.
Accident Reports: Go to the TXDOT site.
Open Records Requests (Texas Public Information Act): Use the GovQA link on the Bexar County Public Information Request Center page. You can find this through the Sheriff's section of https://www.bexar.org/.
Fees: Some charts cost cash. For a list of costs, see the Central Records page on the Bexar County Sheriff's Office site: https://www.bexar.org/724/Central-Records-Bexar-County-Sheriffs-Of. Cash only for some, and no big bills.
It is good to know how to get these charts. They can be key for law cases. Or just for your own facts. Ask what you need to give them. Ask how long it will take. And ask what it will cost.
Helpful Resources