Best Buy plans to reopen 100 of its 900 U.S. stores next month, but it doesn't plan to simply open its doors. The consumer electronics retailer announced yesterday that it will reopen using a system through which customers can schedule BestBuy.com Appointments with sales associates to discuss their appliances, technology or other needs. Best Buy also has a plan for home installations and repairs that it believes will keep both its employees and customers safe.
A highly trained Best Buy home expert can meet with you in person at your home or in-store, via virtual appointment, chat, or over the phone, to provide a customized solution for your technology and appliance needs. The home expert will review your space, ask questions to evaluate what type of solution would work best for you and your home's design, and then draft a proposal based on that discussion. Once the recommendation is approved, they will order the products and configure the installation. Once your project is complete, your in-home expert will follow up, answer any questions, and help you with any of your future technology needs and wants.
Yes, Best Buy consultations are completely free. There is no obligation or pressure to buy, and we don't add hidden costs to products or facilities because you had an enquiry.
A home expert is a Best Buy employee who has incredible knowledge about home technology and appliance solutions. They have received extensive training on all categories and brands in the Best Buy catalog, so they can provide unbiased solutions that fit your unique needs. And the best part: Your Home Expert is a single point of contact for all your technology needs, today, tomorrow and beyond.
Home experts receive extensive, ongoing training on technology throughout the home, including home theater, appliances, smart home technology, networking, fitness, and more.
Consultations usually last between 60 and 90 minutes.
Requests for service, troubleshooting, repair, delivery, configuration and/or installation are not included in your free consultation. But your in-home expert can help you set up these services, or you can seek out Geek Squad® services for any of these needs.
You can schedule your consultation by calling 1-877-(698)-8051, via online chat, through the online scheduler, or by speaking with a BestBuy.com Appointment at your local store.
Geek Squad services are dedicated to fixing, repairing or installing a solution that, in most cases, has been identified. Home Expert's consultation service allows you to see what's possible while we develop a bespoke solution for your home. The consultation helps with the design of a solution, as well as the features, sizes and brands of the product. Geek Squad's services can be deployed to implement whatever you and your home expert think of together.
Technology can be confusing. The features and designs can be overwhelming. Sometimes things don't add up.
With an in-home consultation, we can ensure you get the right equipment for your needs and that it fits your space, design aesthetic, and lifestyle. And when it comes to smart home technology, we can make sure it all works together. We can help you with any room in your home, from your kitchen and laundry room to your family room, home theater, and even your outdoor spaces. And yes, it is absolutely free.