According to Kayako, 79% of the business sales, revenue, and customer loyalty increased after implementing live chat support on their WordPress website. Moxie software stated that 72% of the customers feel satisfied with proper customer support but adding live chat into the website increases the satisfaction level to 92%.

The above two stats might have cleared your doubt on why you need a live chat plugin on your WordPress website. Today every customer knows that talking to a customer care executive is a time taking process and will take a minimum of 5 to 10 minutes in connecting. No one wants to wait for a long time. 79% of the customer feels that they get their question/query answered immediately in their live chat.

That’s why every customer prefers to use live chat to solve their issues and problems. Proper live chat support will surely help your customer in making their buying decisions. There are lots of advantage of adding live chat support like

• It will help youtube reduce the abandonment rate

• Boost your website sales

• Increase your website traffic and conversion rate

But selecting the wrong live chat plugin can have the opposite impact on your revenue and sales. Poor live chat support can create a bad impression of your website and business. That’s why it is important to identify affordable live chat support plugins that offer a user-friendly interface, easy access to the user, and various features that can help you in improving your overall website performance.

Before moving ahead we will help you with tips on how to identify the best live chat plugin for WordPress.

How to identify the best chat plugin in WordPress?

With the increase in the use of WordPress chat plugins, many companies are creating and launching various WordPress chat plugins for different purposes. Due to that many new beginners are getting confused in selecting the best live chat plugin for their website. Mainly the physical shop owner looking to start an online business. To be successful in your industry it is important for you to identify and integrate the best chat plugin in WordPress and woocommerce website.

Read More: 13 Best WordPress Live Chat Plugins To Use For Better Conversion

Read More Articles:

• What is Breadcrumb Navigation?

• What Is The Importance Of Selecting The Right eCommerce Host For An E-store? SFWPExperts

• 7 Amazing List Building Plugins for Your WordPress Site

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