For call center work, EASARS is my pick for the best gaming headphones for call center use because it combines Bluetooth, a retractable mic, and over-ear cushions.
ETWAR is the runner-up if you prefer a wired USB connection and an adjustable noise-cancelling microphone.
• EASARS Cat Ear Headphones — best for Bluetooth flexibility; pick this if you want wireless use, a retractable mic, and a 3.5 mm cable option.
• ETWAR EG100 — best for a fixed desk setup; pick this if USB connectivity and a flexible microphone suit your work routine.
• Fachixy Gaming Headset — best for switching between compatible devices; pick this if you want 2.4 GHz wireless and Bluetooth in one headset.
• MANBASNAKE Gaming Keyboard — best for a headset-and-peripherals bundle; pick this if you also need a wired keyboard, mouse, and mouse pad.
• MANBASNAKE Rainbow LED Backlit — best for a compact wired starter set; pick this if a foldable mic and headset volume controls are useful alongside a keyboard and mouse.
EASARS is my first choice here because its combination of Bluetooth 5.0, a retractable microphone, and a wired fallback gives a call center worker more ways to connect than the other picks. It is an over-ear headset with 50 mm drivers, soft silicone ear cushions, and RGB lighting on the cat ears and earcups. The look is distinctive, so it will suit someone who enjoys a playful gaming aesthetic more than someone seeking a discreet office headset.
For a workday that moves between a computer and a phone, Bluetooth can be useful without tying the headset to a cable. The listed Bluetooth range is 10 meters. The retractable mic can be positioned for calls and stowed away when it is not needed. The headset also includes a 3.5 mm cable, giving you a wired option when Bluetooth is not the right fit.
There is an important catch: plugging in the 3.5 mm cable disables the lighting, volume, and microphone functions. The product information also says a USB dongle is not included, so don’t assume this is a USB wireless headset. Battery life is listed as up to about 50 hours without lighting and about 10–12 hours with lighting; a full charge takes 2.5 hours. If you want a call-focused headset with no decorative lighting or connection caveats, this is not the simplest choice. But among these five, I think it offers the most flexible mix for calls and general listening.
We compare products from their published specs and features; the verdicts below are our independent editorial opinions.
Updated: 2026-10-15 · 8 min read · Independent comparison
ETWAR EG100 is the straightforward wired option. It connects over USB and is described as compatible with PC, laptop, Mac, PS4, and PS5, but not Xbox. Its over-ear design uses breathable protein-style ear pads, and the retractable headband is adjustable. For a desk where the headset can stay plugged in, USB means you can avoid managing a wireless battery.
The flexible microphone is the most relevant feature for calls. It can be angled toward the speaker, and the product describes it as noise-cancelling. That may make this a better fit than a headset with no adjustable mic when you spend much of the day speaking to callers. Still, the listing does not provide a specific microphone pickup pattern or a measured amount of noise reduction, so I would not treat the feature name as a guarantee that it will isolate every sound in a busy room.
The trade-off is the cable and USB-only connection. It is designed for a stationary setup rather than moving between a desk and phone, and the compatibility list rules out Xbox. RGB lighting is part of the design, though it is not necessary for work. I’d consider the EG100 if you want a simple wired headset for computer calls and value a mic you can reposition. It is less appealing if you need wireless freedom or a 3.5 mm connection.
Fachixy stands out for its two wireless modes: a 2.4 GHz USB dongle connection for compatible computers and consoles, plus Bluetooth for many mobile devices and the Switch. That mix makes it worth considering if calls and other audio happen across multiple devices. The headset has 50 mm titanium-plated drivers, a foldable design, and an adjustable headband with soft over-ear cushions.
The microphone is described as noise-reducing, and the wireless 2.4 GHz mode is specified at up to 20 milliseconds of latency. For ordinary calls, the more practical point is that you can choose between the dongle and Bluetooth depending on the device. Battery life is listed as up to 50 hours with the LED lighting off, and a full charge is stated to take 2.5 hours. Those details may suit someone who wants to avoid frequent charging and prefers not to leave a headset tethered to a desk.
Compatibility needs a close look. Bluetooth mode is stated to be incompatible with PS4 and PS5, and both listed wireless modes are incompatible with Xbox Series consoles. The standard FC-300 version has a hidden microphone, while the Pro version is described as having an adjustable mic; buyers should confirm which version they are considering rather than assume the mic design is the same. For call center work, I’d choose this only if its connection mode and microphone version match your computer or phone setup. It offers more wireless options than the EASARS, but its mode-specific limitations make it less straightforward.
This MANBASNAKE product is not just a headset: it is a wired bundle with a full-size 104-key keyboard, mouse, mouse pad, and over-ear headset. That makes it relevant to someone setting up a computer workspace from scratch, rather than someone who only needs a call headset. The keyboard has adjustable rainbow backlighting, and its listed compatibility includes Windows and Mac systems as well as several gaming devices.
The headset is described as having protein memory-foam ear cushions, an adjustable headband, and an adjustable noise-reduction microphone. Those features sound useful for longer sessions and voice communication, though the product information does not give a headset connection type or detailed microphone specifications. I would check the connection requirements against your computer before choosing it for a work setup; the bundle’s USB connectivity information may refer to its peripherals and does not clearly establish how the headset connects.
The main trade-off is that the bundle’s breadth comes with less clarity about the headset itself. The keyboard and mouse may be handy, but they add little if your employer already supplies desk equipment. I’d consider this set if you want several wired gaming peripherals together and the listed headset design fits your needs. For call center use alone, the EASARS or ETWAR presents a clearer picture of how the headset connects and what it offers.
The second MANBASNAKE bundle also combines a keyboard, mouse, mouse mat, and over-ear headset, but its headset details are more specific about controls. The headset has a foldable microphone, volume controls on its cord, soft earpads, RGB lighting, and a 3.5 mm audio jack. Those features could make it a practical wired choice for someone who wants to adjust headset volume without reaching for computer controls.
The keyboard is a 104-key UK-layout model with rainbow backlighting, 19-key rollover, and 12 multimedia keys. Its cable is listed as 1.5 meters; the headset’s USB cable is listed as 2 meters. The bundle description also identifies noise-reducing features for the headset microphone and active noise reduction for listening. These are relevant details for a desk setup, but they do not establish how much background sound will be reduced in a particular office.
This set may suit someone who needs basic peripherals and wants a conventional wired headset with an adjustable mic and in-line controls. The trade-off is the same general one as with the other MANBASNAKE bundle: it is a full set, not a focused headset purchase, and the product description leaves some compatibility details unclear. I’d verify that the headset’s 3.5 mm connection works with your computer before relying on it for calls. If you already have a keyboard and mouse, the extras may simply be unnecessary.
We compared the listed connection options, microphone designs, comfort features, battery details, and device compatibility.
The order reflects my independent editorial opinion about fit for call center use. No brand paid for placement.
Start with a microphone you can position, a connection that matches your work computer, and an over-ear fit that feels suitable for long sessions. Check compatibility carefully; wireless modes and headset cables do not work the same way across every device.
EASARS and Fachixy both offer Bluetooth, but they differ in microphone and connection details. EASARS includes a retractable mic and 3.5 mm cable, while Fachixy also offers 2.4 GHz wireless through a USB dongle and has mode-specific compatibility limits.
These products are over-ear headsets, not true wireless earbuds. Their over-ear designs and microphone features may suit shoppers who prefer a full headset, but someone set on earbuds should compare that category separately.
ETWAR EG100 is wired over USB, so it does not depend on a headset battery. The MANBASNAKE sets are also described as wired, but their headset connection details should be checked against the intended computer before purchase.
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