Best Buy is one of the leading companies in the United States of America and also maintains a high regard for customer choice and convenience. They allow various services such as replacement, return or repair if you are not completely satisfied with your purchase. These services are available for laptops and computers purchased in stores.
If you have questions about your recent Best Buy laptop or computer purchase, don't worry, you can return the item by following Best Buy's return policy. Continue reading to find out all about the return policy.
Being one of the leading electronics stores in the US, Best Buy continues to provide customers value for their money by implementing a feasible return and exchange policy for most of its items.
With Best Buy providing a general electronics return and exchange policy, you may be wondering: What is Best Buy's laptop and computer return policy? Keep reading to find out!
Best Buy's return policy 1–877-698-8051 allows customers to return computers and laptops within 15 days of purchase. If customers are not satisfied with their computer purchase, they can request a return, exchange, or repair. It is recommended to bring all accessories, original packaging and receipt to process the return.
If you want to learn more about Best Buy's return and exchange policy on laptops and computers and whether you can return the device after use and without a receipt, read on!
Yes, you can return an opened computer to Best Buy as long as you make a return request within the 15-day return and exchange period.
Best Buy's return and exchange policy allows you to open the computer and inspect its functionality. If you are not completely satisfied with the computer, you can request repair, replacement or return.
Please be sure to present all packaging items, including proof of purchase and valid photo identification, when requesting an exchange or return.
It is important to include the original packaging and accessories when returning your computer.
If any of these are missing, the store will process the return request and deduct an amount for what is missing.
Under Best Buy's return policy, you can return your laptops and desktops within 15 days of purchase. Here are some steps you should follow:
Make sure the items are in good condition – the laptop or computer must be like new when returned. Items that are damaged, dirty, dented, scratched or missing important content cannot be returned.
Returning Products: Gather the items you wish to return, as well as the original packaging and contents. You can choose any of the following options to return your purchase-
In-Store Returns Accepted: Return your purchases to any Best Buy store in the United States to avoid shipping charges and receive a faster refund. Include all original packaging and extras and bring your receipt or packing slip.
Mail Returns: Best Buy online purchases can be mailed to you as long as they are shipped from within the United States. International exchanges are not allowed.
You prefer to package your returns as you received them in the original shipment. All packaging, accessories and extras must be included.
Include the delivery note, the return label, a note explaining the reasons for the return and any other relevant document.
Returns must be sent to Best Buy Returns Center, 600 Park Loop Rd, Suite D, Shepherdsville, KY 40165
Refunds and Exchanges: Best Buy will pay you for returned items in the same way you paid for them. You can also exchange items for any other identical item if you prefer. If you paid more than $800 cash for your laptop or computer or $250 by check, you will be paid by check within 10 business days. The same applies to payments made with debit cards without a major credit card logo. All money withdrawn from a gift card will be returned to the card.
Best Buy's return policy takes into account special requests or any issues customers may face. But certain conditions must be met for returns, such as:
Returns without proof of purchase: There must be proof of purchase. Absent this, the return may be denied or limited if an email address is provided, and state sales taxes and levies will not be refunded.
Accessories and Packaging: If you don't, Best Buy may reject your return or accept it with a non-refundable deduction from your refund for anything you didn't bring.
Also return discounts or freebies: If you got a discount or free item for purchasing many products at once, you will lose the return benefit if you don't return all the items.
No devices connected: Make sure there are no connected devices or cloud accounts.
If you don't have a return label, you can print one on Best Buy's site by clicking this link.
It's okay if you no longer have the gift card. Best Buy will issue you a replacement. You must call 1–877-698-8051 with your order number to obtain a new gift card.
Unfortunately, Best Buy has the right to refuse a return if you don't have a receipt. There must be proof of purchase
Generally, you will have 15 days to return something to Best Buy.
There are some articles where that is not the case...
Most items: 15 days after purchase
Wedding Registry Items: 60 days after purchase
Mobile phones: 14 days after purchase
Devices with contract: 14 days after purchase
It's also important to note that if you sign up to become a Best Buy Elite member, you can get an extended 30-day return policy or if you sign up to become a Best Buy Elite Plus member, you'll get 45 days to return your items. of the standard 15 days.
Sometimes you just can't find that receipt no matter how hard you look...
It's okay, it happens.
If you try to return to Best Buy without a receipt, be prepared to show valid ID upon return and you'll be fine.
You have 15 days (like most products) to return laptops at Best Buy.
My Best Buy Elite or Elite Plus members have an extended return period of 30 or 45 days, but typically for laptop returns at Best Buy it's 15 days.
Please note that if the laptop costs more than $800, a check will be mailed to you as refunds over $800 are issued by check in the mail.
Televisions are treated like any other item and must be returned within 15 days.
Assuming there is no damage to the TV and you have all the packaging materials, you can return it to Best Buy for 15 days like most items.
You'll be fine.
This doesn't need to stop you from returning something to Best Buy according to their site “If you don't have all the original packaging or accessories, that's okay too. “We can process a return with a non-refundable deduction on your refund for what is missing.”