Contact Us
We’re here to help you unlock your brain’s full potential.
Welcome to The Genius Wave Support Center. Our dedicated neuro-support team is committed to providing you with fast, reliable assistance. Whether you need help accessing your digital download, troubleshooting audio playback, or learning more about the science of Theta brainwave entrainment, we are ready to optimize your experience.
Customer Support & Digital Access Help
Reach out to our support team for prompt assistance with your recent purchase or technical questions. We are here to help you with:
Digital Delivery: Help with download links and accessing the member portal.
Technical Troubleshooting: Ensuring your audio files play correctly on iOS, Android, or Desktop.
Billing Inquiries: Assistance with ClickBank or Digistore24 transaction records.
Product Guidance: Tips on how to best integrate the 7-minute track into your daily routine.
Email us at support@thegeniuswave.com
Our team typically replies within 12–24 hours (Monday–Friday).
Refunds & Risk-Free Guarantee
We proudly stand behind our neuro-acoustic technology with an ironclad 90-day money-back guarantee. If you are not completely satisfied with your experience or don't feel the cognitive shift you were looking for, our returns team is here to make the process simple and stress-free.
Eligibility: Refund requests must be initiated within 90 days of your original purchase date.
The Process: Please email our team with your order number to receive immediate authorization.
Email us at refunds@thegeniuswave.com
Note: Because The Genius Wave is a digital product, there is no need to "ship" anything back. Once your refund is processed, your digital license will be deactivated, and your funds will be returned to your original payment method.
Partnerships, Affiliates & Influencers
Are you a biohacker, neuroscientist, wellness influencer, or affiliate marketer? We are actively looking to collaborate with like-minded partners who are passionate about cognitive optimization and science-backed brain training.
Reach out to discuss our affiliate program, bulk licensing for corporate wellness, or high-level brand collaborations.
Email us at partnerships@thegeniuswave.com