SHIPPING & RETURNS

 Shipping Policy

When you have found a perfect match, we handle the shipping procedure. As soon as we confirm the purchase of your bird plus shipping fees if required, we will get a pet transportation service to take care of the entire process. We select the best flight(s) possible taking the overall travel time and layovers into consideration. Additionally, the airlines provide a “Pet First” travel program including a climate control area for all parrots that travel by air.

You will receive your bird within 6-8 hours same day after shipping depending on your location. Transportation by planes are as safe as when humans are flying. I have shipped pets for many years now.

We ship our parrots using airlines because it is the fastest & safest way to transport our parrots from our place to yours especially if you live far away or in another state. Our parrots are shipped in an airline approved pet kennel that we customize for parrots, the distance or duration of the journey. They ride in a special climate controlled & pressurized compartment on the plane which is no difference from the cabin.

Our shipping crates are clearly marked with colorful "LIVE ANIMALS"  We mark the crates clearly with the destination airport, the confirmation number, the phone & address of the customer. When we know that a parrot is going to be shipped. We put lots of food & plenty of water in the shipping crate. One reason we do this is in case, in the unlikely event the bird should get stuck at an airport overnight (because of connecting flight trouble), we don't have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason we also look for the shortest route & always schedule direct flights if possible.

Don’t forget to take your African Grey Parrot to veterinarian for the regular arrival-health-check-up within 48 hours of arrival. A follow-up call is placed 24 hours after you have received your parrot to ensure everything is perfect. We can also deliver your new parrots or (eggs) DIRECTLY into your home!! We have reliable Airline Nanny's that will fly with your parrot right to you. This is the safest, most reliable, and the least stressful way for your new parrot to be delivered to you.