iPad - No Internet?
No Internet? Follow these steps:
(DO NOT CONNECT YOUR IPAD TO YOUR HOME WIFI OR ANY OTHER WIFI, YOUR IPAD HAS INTERNET)
1. Go to the Settings
2. Select Wifi
3. Turn off Wifi at the top right corner
4. Select the General section
5. Select Reset on the right side
6. Select Reset Network Settings
7. Enter your iPad password
8. Click on Reset
9. iPad will restart
10. Log in
11. Go to the Setting
12. Select Wifi
13. Turn off Wifi again at the top right corner
14. Press the Home button
15. Find the GlobalProtect App on the screen
16. Select Allow
17. Click on Skip if you see it
18. Click on Tap to Connect various time until it connects, it should turn green and show connected
19. Click on the X if you get an error saying Could not connect to portal. Please check the portal address or contact your IT administrator.
20. Click on the home button
21. Open Safari
Problem:
Safari cannot open the page because it could not establish a secure connection to the server.
Solution:
Go to GlobalProtect, and tap on the circle various times until it connects.
Note: Give time for everything to load, at least the first time.
Checklist for a working iPad:
No Wifi connection needed
VPN active
GlobalProtect connected
Watch this video to double check your iPad is set up.
Remember to give time for things to load and work, at least three minutes the first time, and two minutes when restarting the iPad.