FAQs in Bengaluru
FAQs in Bengaluru
You can order medicines online through our website. Simply browse for the medications you need, add them to your cart, and complete your purchase for home delivery.
Yes, we offer same-day delivery for orders placed before our cutoff time. Check our website for specific delivery hours
Delivery times typically range from 1 to 4 hours, depending on your location within Bengaluru and the time of your order.
You can easily get medicines delivered at home in Bengaluru by ordering them online on the WhatsApp.
We are sorry you have had to experience this. Please click on "Help with my order", select the medicines that were damaged and raise a ticket. We will investigate and call you to send replacement or refund for damaged medicines
yes
Your order will be delivered within the 'Estimated Delivery Date' as committed at the time of order placement.
Sorry that you are experiencing this. Please click on "Help with my order", select the order that was not delivered and send mail or call. We will investigate and call you as soon as possible.
We deliver medicines in Bangalore only.
You can modify your order on the phone while talking to our representative. Once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.
Phone pay, Google Pay, Paytm, etc...
Online payment transaction confirmations are completely dependent on the issuing bank. Most of the time, online payments will update immediately. However, in cases of delayed payment confirmation, please refresh the App or website after waiting awhile before reaching out to us for assistance.
You will receive a Whatsapp Message or an SMS with the payment link when the order is ready to be dispatched.
No
Our Customer Service Representative Team is available 7 days a week between 8 am - 12 pm. You can reach us on Email: bangaloredrughousebsk@gmail.com.in Call: 9606807429
If you have spoken to our Customer Service Team/ Representative, you will receive an SMS with a Feedback Form for understanding your experience with our Team. You can fill in that form with your queries & concerns, so that we can assist you further. OR You may email us at bangaloredrughousebsk@gmail.com
Import medicines from across the world with a transparent and stress free process
Medication procured, stored and delivered at the right temperature with world class processes