Bellsouth email, a service provided by AT&T, is a reliable platform for personal and professional communication. However, users occasionally encounter issues, such as being unable to send emails from their iPhones. If you’re facing this problem, you’re not alone. Sending issues can arise due to incorrect settings, network problems, or server-related glitches. In this article, we’ll explore the reasons why your Bellsouth email might not be sending emails from your iPhone and provide step-by-step solutions to fix the issue.
Before delving into the answers, it is important to know some of the possible causes. Here are some of the usual causes that may cause your Bellsouth email to not send emails from an iPhone.
Incorrect Outgoing Server Settings. If your SMTP settings are incorrect, sending emails from an iPhone will not be possible.
Internet Connection: This is a situation where the internet connection is week or unstable that prevents your iPhone from connecting with the Bellsouth email server.
Outdated iOS Version: Running an older version of iOS can cause some compatibility issues between the email service and your device.
Incorrect Password: If the password is entered incorrectly or if it has changed, your iPhone will not authenticate with the server.
The size of an attachment may cross the size allowed by the Bellsouth mail server.
The problem may occur in case of the temporary outage of the server on the Bellsouth side.
Problem with third party email app – not configured right.
Mail app – a temporary malfunction of the iPhone's Mail application.
Internet Connection
To send emails, your iPhone must be connected to the internet. You can verify if your iPhone has an internet connection by:
Opening Safari or any other browser and attempting to load a website
If it fails to load the website, then turn the Airplane Mode on and off
Navigate to Settings > Airplane Mode, and toggle on.
Wait for 10 seconds, and toggle off again.
Alternatively switch between Wi-Fi and mobile data to check the problem.
Check the Outgoing Server Settings
Most often people get stuck into sending their e-mails due to incorrect SMTP server settings. Follow these steps below to make sure your Bellsouth e-mail is set right on your iPhone:
Open Settings > Mail > **Accounts.
Select your Bellsouth email account.
Tap on your email address and scroll down to Outgoing Mail Server.
Verify the following settings:
Hostname: smtp.mail.att.net
Username: Your full Bellsouth email address
Password: Your email account password
Port: 465 (SSL) or 587 (TLS)
Ensure the SSL option is enabled.
Re-enter Your Email Password
An authentication issue may have occurred due to the iOS update or a password change. Re-enter your Bellsouth email password:
Tap Settings > Mail > Accounts.
Choose your Bellsouth email account.
Tap on your email address and re-enter your password.
Save and see if that solves the problem.
Remove and Re-add Your Bellsouth Email Account
Removing and re-adding your Bellsouth email account can solve configuration problems:
Go to Settings > Mail > Accounts.
Select your Bellsouth email account and tap Delete Account.
After deleting, re-add the account:
Go to Settings > Mail > Accounts > Add Account.
Select Other and enter your Bellsouth email credentials
Then follow the onscreen instructions to complete the setup.
5. Check Email Size Limits
Large attachments can be too large for the Bellsouth email server to accept. To resolve this:
Reduce the size of the attachments or compress the files.
Use a cloud service like Google Drive or Dropbox to share large files.
Update Your iPhone's iOS
An outdated version of iOS can cause compatibility issues with email services. To update your iPhone:
Go to Settings > General > Software Update.
If there is an update, tap Download and Install.
Then, check if the Bellsouth email is working after the update.
Restart the Mail App
The Mail app might just have a minor glitch. Try this:
Close the Mail app entirely:
Swipe up from the bottom of the screen (or double-tap the Home button on older iPhones) to open the app switcher.
Swipe left or right to find the Mail app and swipe it up to close it.
Reopen the Mail app and test if emails could be sent out.
Checking Server Problems
Bellsouth's email servers may be currently under maintenance, or experiencing server problems. Testing for this step:
Browse through AT&T's official page or their pages on social media for announcements of any sort.
Utilize third-party sites, such as Downdetector, to determine if others are also having a problem.
Reset Network Settings
Resetting the iPhone network settings may clear connectivity issues:
Navigate to Settings > General > Reset > Reset Network Settings
Enter your passcode and agree to the reset
Connect back to your Wi-Fi and try accessing your email again
Reach Out to Bellsouth Support
If none of these fixes work, it is now time to get in touch with Bellsouth (AT&T) support, who will further help you analyze and fix the problem.
Q1: My Bellsouth email is not sending emails from my iPhone. Why?
A: Common reasons include incorrect outgoing server settings, poor internet connection, large attachments, or server issues. Apply the fixes presented in this article to solve your problem.
Q2: How do I add Bellsouth email to my iPhone?
A: Tap on Settings > Mail > Accounts > Add Account > Other. Enter your Bellsouth email account details. Use the following server settings
Incoming Mail Server: imap.mail.att.net
Outgoing Mail Server: smtp.mail.att.net
Q3: What can I do when my Bellsouth email password is not accepted?
A: Re-enter your password in the email account settings. If it's still not working, reset your Bellsouth email password through the AT&T website.
Q4: Can large attachments prevent emails from being sent?
A: Yes, large attachments can exceed the size limit allowed by the Bellsouth email server. Reduce the size of the file or use a cloud service to share files.
Q5: How do I check if Bellsouth's servers are down?
A: Check for server outages on AT&T's official website or third-party websites like Downdetector.
If your Bellsouth email is unable to send on your iPhone, the problem is commonly easy to fix. Use the troubleshooting steps in this article to troubleshoot and probably solve the problem with your Bellsouth email sending on your iPhone. More than likely, the problem will be solved easily; if it doesn't, call Bellsouth (AT&T).