Bluecrossblueshield.com Secure Login Best Practices  Introduction  Security

Security is a top priority when accessing your health insurance account online. Blue Cross Blue Shield provides multiple safeguards, but members should also follow best practices to keep their accounts safe. This guide outlines essential steps for secure login and account protection.

Best Information for Secure Login

1. Use Strong Passwords
   Create a password with at least 8 characters, including uppercase, lowercase, numbers, and symbols.

2. Enable Two-Factor Authentication (2FA)
   Add an extra layer of security by verifying your identity through SMS, email, or authentication apps.

3. Avoid Public Wi-Fi
   Log in only from secure, private networks to prevent unauthorized access.

4. Update Passwords Regularly
   Change your password every few months to reduce risk.

5. Log Out After Use
   Always log out when finished, especially on shared or public devices.

6. Monitor Account Activity
   Check your claims and billing history regularly for suspicious activity.

7. Keep Browser Updated
   Use the latest version of your browser for improved security features.

Common Security Mistakes to Avoid

• Using the same password across multiple accounts.

• Writing down passwords in unsecured places.

• Ignoring software updates.

• Sharing login credentials with others.

• Clicking on suspicious links or emails.

Tips for Mobile Security

• Enable biometric login (fingerprint or facial recognition).

• Keep your phone’s operating system updated.

• Use app lock features for added protection.

• Avoid downloading apps from unverified sources.

When to Contact Support

• If you suspect unauthorized access.

• If you notice unusual activity in your account.

• If you cannot enable two-factor authentication.

• If your account is locked due to multiple failed attempts.

Frequently Asked Questions

Q1: Is two-factor authentication mandatory?
No, but it is highly recommended for better security.

Q2: Can I use password managers?
Yes, reputable password managers can help store and generate strong passwords securely.

Q3: What should I do if I receive a suspicious email?
Do not click on links. Report it to BCBS support immediately.

Q4: How often should I update my password?
Every 3–6 months is a good practice.