Having trouble with BBC iPlayer? Learn how to fix BBC iPlayer not working with simple steps. Solve loading issues, playback errors, and more easily.
Make sure your internet connection is strong and stable.
Check if your device software or app is outdated and update it.
Restart your device and relaunch the BBC iPlayer app.
Clear the cache and cookies from the app or browser.
Ensure your device is supported by BBC iPlayer.
Disable VPN or proxy if you’re using one, as it may block content.
Visit the official BBC iPlayer support page for known service issues.
Visit bbc.com/tvcode, enter the code shown on your TV screen, and sign in with your BBC account to link your device instantly.
Make sure the BBC iPlayer app is fully loaded on your TV. If the code doesn’t appear, restart the app or your TV and try again.
Yes, in the UK you need a valid TV licence to watch live TV or stream shows on BBC iPlayer.
No, a BBC account is required to sign in and activate the iPlayer on any device.
Supported devices include Smart TVs, Amazon Fire Stick, Roku, Apple TV, PlayStation, Xbox, and some set-top boxes.
Check your internet connection, reduce streaming quality if needed, and avoid using VPNs which can slow down the stream.
Yes, you can use one BBC account to activate iPlayer on multiple supported devices.
Ensure the code is entered correctly and hasn’t expired. Try refreshing the code on your TV and entering the new one.