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Please read our salon's policy before your visit or when you are checking in at the front desk!
Please read our salon's policy before your visit or when you are checking in at the front desk!
REFUNDS
REFUNDS
If you are not entirely satisfied with your service, please call and schedule a redo appointment. You must arrange an appointment to have your nails fixed within 3 days for gel polish or any services after your initial service date. We do not accept redo appointments after 3 days of your initial services.
We will redo any service if you are unsatisfied with the quality provided, given that you tell us immediately after the services have been performed.
Once you walk out of BB Nail Spa's doors, you have accepted the terms and conditions and you are happy with the services provided to you.
We will charge you for the cost of any repairs or replacements that we have to endure because of damages that happened outside of our salon. For example, if your nails or the finish of your nails are damaged (they are broken, chipped, or starting to lift) we will charge you due to your own lack of care.
The redo policy does not cover a change in service or color.
We do not offer refunds for any services or products.
CANCELLATIONS & LATE ARRIVALS
CANCELLATIONS & LATE ARRIVALS
We understand extraordinary circumstances may occur and are unavoidable, which may affect your schedule. We kindly ask you to notify us 24 hours in advance if you cancel your appointment.
Due to scheduling commitments to other clients' schedules, we may need to reschedule any appointment for which you are 10 minutes or more later otherwise you will have to wait for your turn.
RIGHT TO REFUSE
RIGHT TO REFUSE
We reserve the right to refuse service to any guest for improper conduct, tardiness, no-shows, or any other situation we deem inappropriate.
DISCLAIMER: BB Nail Spa - This policy is a general description of many important policies of our salon, and it is not intended to be an exhaustive listing of all such policies or procedures. BB Nail Spa reserves the right to changes to the policies, procedures, and practices described above.
DISCLAIMER: BB Nail Spa - This policy is a general description of many important policies of our salon, and it is not intended to be an exhaustive listing of all such policies or procedures. BB Nail Spa reserves the right to changes to the policies, procedures, and practices described above.
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