Frequently Asked

  • Lost Property

We are really sorry to hear that. Make sure you have booked with us, so we can help. We have very few findings in our cars, and solve this in a timely manner, as our drivers are regularly checking and cleaning the car after each journey.

Please register the loss with the Police by using the facility on their webpage at

If you got a taxi from a taxi rank, or hailed it on the street, your best bet is to go back to where you got the taxi from.

  • Taxis from Bath Spa Railway Station

We only pick up from the rear exit (Platform 1 - London arrivals) or by the Royal Hotel cross the road (Platform 2 - Bristol arrivals), just opposite front entrance. The taxi drivers waiting in the taxi rank in the front are on their own and not usually working with our dispatch.