FAQ

How can I manage my Bank of America account online?

You can manage your Bank of America accounts online by logging into your Bank of America online banking account. This allows you to access and view your checking and savings account information including recent activity such as deposits and checks written, online bill payments, and transfer money between accounts. In addition you can view and download past statements, and more.

Log on to your account by going to bankofamerica.com and clicking on Sign In and enter your Online ID and Passcode. Remember to only use bankofamerica.com when accessing your accounts online.

What are the benefits of Bank of America online banking?

Yes. Bank of America offers many online banking features for customers of Bank of America accounts. View account activity, make payments and review statements and manage preferences for your accounts online.

• Some commonly available features include:

• Review checking and savings account balances.

• Monitor recent deposits and withdrawals.

• Make eligible online bill payments.

• Transfer money between supported accounts.

• Access previous billing statements.

• Set up available account alerts.

• Manage paperless statement preferences.

Depending on the account(s) customer(s) have opened at Bank of America, as well as what services and features they have enrolled in, there are a variety of services and features available.

I'm having trouble accessing online banking through Bank of America Login. What could be the problem?

Although errors may occur from time to time, you can access your online banking accounts. The most common reason to encounter errors with online banking is because of incorrect logon information, errors with browsers or online access, connectivity issues with the Internet or errors that are temporary in nature.

• Here are some steps that may help:

• Double-check your Online ID and Passcode.

• Make sure your internet connection is stable.

• Clear your browser's cache and cookies.

• Update your browser to the latest version.

• Try viewing the website by logging in with a different browser or from a different device.

Use the bank's official online account recovery tool to regain access to your online banking account if you have lost your Online ID or your Passcode.

Problem persists? Go to the Bank of America website or contact the “Customer Service” number for your region, as shown on the lower right corner of this page.

How do I make a payment through Bank of America online banking?

Bill Pay online through Bank of America’s online banking to pay companies you do business with online and manage payment of bills you receive from participating billers. To pay online, logon to your online banking at bankofamerica.com, select Checking/Savings and in the center of the page select Bill Pay online.

Select the existing payee from your list of billers or add a new biller that is a participating company and follow the online payment instructions to make payments to them. Enter the amount you wish to pay, select the date you wish to pay by and click submit to review the information you have entered.

By checking your payment history (available through the Payment History option) you can see the status of your payment(s).

Payment processing time may vary. Allow sufficient time for payments to reach the recipient’s account to ensure payment is received by the due date.

How do I activate my Bank of America debit card?

After receiving your new Bank of America debit card in the mail, you may need to complete a activation process before you can start using it. To activate your card, visit Bank of America’s website and follow the instructions. The card activation process can be completed through online banking, Bank of America’s mobile banking app or by calling the bank and going through identity verification by following the prompts provided by the bank.

Card activation can typically be completed through online banking, the Bank of America mobile app or by contacting the bank by telephone and following the prompts with the assistance of a bank representative.

Follow the Bank’s steps to verify your identity online. Do not provide your credit card number or online banking credentials to3rd parties who claim to activate your card for you.

How do I check my Bank of America account balance?

Customers can check their Bank of America account balance online or through the Bank of America mobile banking app for their checking and/or savings accounts.

To get a summary of your current accounts and their activity, including recent transactions such as deposits and withdrawals, log on to your online banking.

You can also refer to the last e-statement for account information.

This is different from your available balance and will also include pending transactions (such as a check that has not yet cleared), account holds, etc.

Is Bank of America online banking worth using?

Online banking for Bank of America customers can be a good way for people who regularly do banking transactions to manage their affairs online. Online banking enables customers to monitor information about daily transactions and perform banking online.

• Customers may find it particularly helpful for:

• Monitoring everyday account activity.

• Reviewing deposits and withdrawals.

• Managing eligible bill payments.

• Accessing electronic statements.

• Keeping track of upcoming payments.

• Receiving available account notifications.

You should note however, the account(s) held, the fees applicable and the limits for the transactions for the services offered by Bank of America online.

Disclaimer

The content on this website is for informational purposes only. We are not affiliated with, sponsored by, or endorsed by Bank of America Corporation. For more information on online banking, or to access your accounts, payments, or activate a debit card, please visit the online home of Bank of America.