Effective date: 8/2/2024
At Balpot, we prioritize the privacy and security of our users' personal information.
This Privacy Policy details how we collect, use, and protect the information you provide to us through the Balpot mobile application (the "App"). By using the App, you agree to the terms and practices described in this Privacy Policy.
1. Information we collect:- Personal information: When you create an account on Balpot, we may collect personal information such as your name, email address, and phone number.- Usage information: We may collect information about how you use the App, including the features you interact with and the content you access.- Device information: We may collect technical information about your device, such as its operating system, unique device identifiers, and mobile network information.- Location information: With your explicit consent, we may collect and process information about your precise or approximate location to provide location-based features within the App.
2. How we use your information:- Providing and improving the App: We use the collected information to deliver and enhance the functionality of the App, personalize your experience, and provide customer support.- Communication: We may use your contact information to communicate with you about the App, updates, promotions, and other relevant information.- Analytics and research: We may aggregate and analyze the information we collect to understand trends, user preferences, and to improve our services.- Legal compliance: We may use your information to comply with applicable laws and regulations or respond to legal requests and protect our rights or the rights of others.
3. Information sharing:We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information under the following circumstances:- Service providers: We may engage trusted third-party companies or individuals to perform services on our behalf, such as hosting, data analysis, and customer support. These parties will have access to your information only to the extent necessary to perform their tasks and are obligated to keep it confidential.- Compliance with the law: We may disclose your information when required by law, such as in response to a court order, government request, or to protect the rights, property, or safety of Balpot, its users, or others.- Business transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or through a prominent notice on the App before your information is transferred.
4. Data retention and security:We will retain your information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. We have implemented technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your choices and rights:You may access, update, correct, or delete your personal information by contacting us at balpotapp@gmail.com
. You can also choose to opt-out of receiving promotional emails or push notifications from the App. Please note that even if you opt-out, we may still send you non-promotional communications relating to your use of the App.
6. Children's privacy:Balpot does not knowingly collect personal information from individuals under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete it. If you believe we may have collected personal information from a child under 13, please contact us immediately.
7. Changes to this Privacy Policy:We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the App. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
8. Contact us:If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at balpotapp@gmail.com.