The following is the email address for customer support: info@ember-weddings.one

Privacy Policy

Last Updated: 13 March 2024

Our Commitment to You

This privacy policy explains how the application collects, uses, and protects your information. We are committed to ensuring your privacy is protected. If we request information that can identify you, it will only be used in accordance with this privacy statement.

Our Privacy Principles

• Privacy by Design – We involve legal, security, and other experts to ensure that privacy is a core consideration in all decisions.

• Transparency – Our privacy policies use clear and straightforward language.

• Security – Our dedicated teams continuously work to safeguard your data with regular updates to security practices.

1. Introduction

We value your trust and are committed to transparency. This policy explains:

• What information we collect.

• Why we collect it.

• How we use and protect it.

• Your choices regarding your information.

2. Information We Collect

Information You Provide

You may provide information when using our services, such as:

• Granting access to your camera, photo gallery, or location.

• Contacting customer support.

Information Collected Automatically

We collect certain non-personal data when you use our services, including:

• Usage Data – Unique identifiers and aggregated usage patterns.

• Device Information – Device ID, app version, browser type, operating system, and time zones.

3. How We Use Information

We use your information to enhance your experience, ensure security, and improve our services.

Providing and Improving Services

• Identifying you across services (e.g., signing in or posting content).

• Responding to customer support inquiries.

• Conducting research and analyzing user behavior to improve features.

Legal and Security Purposes

• Detecting and preventing fraud or unauthorized activities.

• Complying with legal obligations and assisting law enforcement.

• Enforcing our rights, such as our Terms of Use.

4. How We Share Information

With Service Providers and Partners

We use non-personal information for targeted marketing and analytics (e.g., Google Analytics via Firebase). Personal data shared with Google is subject to Google's Privacy Policy.

Legal Compliance

We may share data to:

• Comply with legal processes or investigations.

• Protect our company, users, or others.

• Enforce legal rights or agreements.

5. Cross-Border Data Transfers

Your data may be transferred to jurisdictions with different data protection laws, such as the United States. We implement safeguards like the European Commission’s standard contractual clauses to protect your data.

6. Device Permissions

You can manage permissions (e.g., location access, push notifications) in your device settings. Disabling certain permissions may limit app functionality.

7. Uninstalling the App

To stop all data collection, uninstall the app using your device's standard uninstall process. However, a unique device identifier may still be stored.

8. Data Security

We follow industry standards to protect your data during transmission and storage. While we strive to secure your information, no system is entirely foolproof. If you suspect a security issue, contact us immediately.

9. Data Retention

We retain your data only as long as necessary to:

• Provide our services.

• Comply with legal obligations.

• Resolve disputes or enforce agreements.

10. Children’s Privacy

Our services are intended for users aged 13+ (16+ in the EEA). We do not knowingly collect information from children under these ages. If you believe we have collected data from a child, contact us for prompt deletion.

11. Privacy Policy Changes

We may update this policy periodically. Any changes will be posted within the app. Please review it regularly.

12. Contact Information

For questions or concerns, please refer to the email address provided at the beginning of this policy.