BalinEv

BalinEV is an electric scooter rental application designed to help users locate, rent, and use electric scooters efficiently. The application supports features such as scooter availability, trip navigation, ride history, and service-related updates to ensure a smooth rental experience.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you use the BalinEV application.

1. Information We Collect

To provide and improve our EV scooter rental services, we may collect the following information:

a. Location Information

• Location data is collected only during active usage, such as when searching for nearby scooters, starting a ride, or navigating during a trip.
  
  

• This information helps us enable scooter availability, route guidance, and trip completion features.
  
  

b. Device Information

• Basic device details such as device model, operating system version, and app version.
  
  

• This data helps ensure compatibility, performance optimization, and issue resolution.
  
  

c. Usage and Log Information

• Automatically collected data such as IP address, timestamps, app interactions, and error logs.
  
  

• Used to monitor app performance, prevent misuse, and improve service reliability.
  
  

2. How We Use Information

Collected information is used strictly for legitimate operational purposes, including:

• Enabling scooter discovery, rental, navigation, and trip management.
  
  

• Improving application performance, stability, and user experience.
  
  

• Providing customer support, service notifications, and important updates.
  
  

• Analyzing aggregated usage trends to enhance features and operational efficiency.
  
  

We do not use your data for unauthorized monitoring or activities unrelated to the scooter rental service.

3. Information Sharing

We respect your privacy and do not sell or rent personal information. Data may be shared only in the following limited cases:

• Service Providers: With trusted partners who support app functionality (such as hosting, analytics, or customer support), under strict confidentiality obligations.
  
  

• Legal Compliance: When required by law, regulation, or valid legal process.
  
  

• Safety and Security: To protect the rights, safety, or property of users, the company, or the public, in accordance with applicable laws.
  
  

4. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Secure data transmission using industry-standard encryption.
  
  

• Controlled access to personal information, limited to authorized personnel.
  
  

• Regular system monitoring and security reviews to reduce risks.
  
  

While no system is completely secure, we continuously work to maintain appropriate safeguards.

5. Third-Party Services

The application may use third-party tools or services to support features such as maps or analytics.

• These third parties operate under their own privacy policies.
  
  

• We encourage users to review the privacy practices of any external services they interact with.
  
  

6. Children’s Privacy

• BalinEV is not intended for use by children under the age of 13.
  
  

• We do not knowingly collect personal information from children.
  
  

• If such data is identified, it will be removed promptly.
  
  

7. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in features, legal requirements, or operational practices.

• Significant updates will be communicated through the application or official channels.
  
  

• Continued use of the app after updates indicates acceptance of the revised policy.
  
  

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: writetobalingps@gmail.com