Privacy Policy for Bakalaa

Effective Date: May 16, 2026
App Name: Bakalaa
Category: Food & Drink
Developer Contact: codeinfinitysoftwaresolutions@gmail.com

Bakalaa respects your privacy and is committed to protecting user information. This Privacy Policy explains how we collect, use, store, and protect information when users access and use the Bakalaa mobile application and related services.

By using Bakalaa, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

• Full Name

• Mobile Number

• Email Address

• Delivery Address

• Account details

Order Information

• Food order details

• Purchase history

• Transaction information

• Payment status

Device & Technical Information

• Device model

• Operating system version

• App version

• IP address

• Crash logs and analytics information

Location Information

Bakalaa may collect location data to:

• Show nearby restaurants

• Enable accurate deliveries

• Improve delivery services and user experience

Location access is collected only with user permission.

2. How We Use Information

We use collected information to:

• Create and manage user accounts

• Process food orders

• Deliver orders efficiently

• Provide customer support

• Improve app performance and functionality

• Send notifications related to orders and offers

• Prevent fraud and unauthorized activities

3. Payments

Bakalaa does not directly store debit or credit card information on its servers. Payments are processed securely through trusted third-party payment providers.

4. Sharing of Information

We may share limited information with:

• Restaurant partners

• Delivery partners

• Payment gateway providers

• Service providers supporting app operations

• Legal authorities if required by law

We do not sell users’ personal information to third parties.

5. Data Security

We use reasonable security measures to protect user information from unauthorized access, misuse, disclosure, or alteration. However, no online platform can guarantee complete security.

6. Permissions Used

Bakalaa may request the following permissions:

Location Permission

Used to:

• Detect nearby restaurants

• Provide accurate delivery services

• Improve delivery tracking

Notification Permission

Used for:

• Order updates

• Delivery alerts

• Promotional notifications

Camera Permission (Optional)

Used for profile photos or support-related uploads.

Storage/Media Permission (Optional)

Used for uploading images or accessing media when required.

Permissions are requested only when necessary for app functionality.

7. User Rights

Users can:

• Access and update account details

• Request account deletion

• Contact support regarding privacy concerns

For assistance, contact:
Email: codeinfinitysoftwaresolutions@gmail.com