Bahrain Goods
Exchange Policy for a Damage Product

Exchange Policy for a Damage Product

Bahrain Goods would like you to be completely satisfied with your purchase. Your happiness is our highest priority. Regrettably, we cannot offer a refund or exchange once the product has been opened and used unless the product is faulty or defective.

Because of the nature of this product, we can accept returns for damaged or defective goods only. These returns must be made within 48h of your receipt of the product. 

If you feel you have received a faulty or defective product, please email us at bahraingoods@hotmail.com or contact us via WhatsApp for further instructions.

Only products purchased on Bahrain Goods be returned for an exchange. We cannot accept items purchased from another retail store location for an exchange. 

The Return Process for an Exchange

To expedite the handling of your return, please ensure that the original packaging is to return your product to us. We recommend using. Once the item is received we will process the exchange. We do not issue return postage or labels; it is your responsibility to pay for the shipping. You may use the carrier of your choice, but we strongly recommend using a traceable and insured form of delivery. 

Once your returned item is received for exchange, your exchange will be processed within 1 business day. You will receive a confirmation Whatsapp when your return has been processed.

Note

We are unable to assist with items that arrived broken, missing items, and missing packages outside of the 24h exchange policy timeframe and without a photo of the broken items and or package.

Bahrain Goods will not accept product returns for the following:

General customer or end-consumer dissatisfaction.

Packing breakouts.

IN THE EVENT OF ANY PERCEIVED ABUSE OF Bahrain Goods SATISFACTION GUARANTEE, TO BE DETERMINED AT THE SOLE DISCRETION OF Bahrain Goods™ RETURN OR EXCHANGE MAY NOT BE HONORED.