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# Privacy Policy
We have developed **Balbodh: Hindi Varnamala & ABC** as an Ad-supported educational app. This service is provided at no cost and is intended for use as is.
We take the privacy of our users—especially children—extremely seriously. We are committed to complying with the Children’s Online Privacy Protection Act (**COPPA**), the General Data Protection Regulation (**GDPR** for children), and **Google Play’s Families Policy**.
This page informs parents, guardians, and visitors of our policies regarding the collection, use, and disclosure of personal information when using our Service.
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## 1. Google Play Families Policy & COPPA Compliance
**Balbodh: Hindi Varnamala & ABC** is designed for preschool children, toddlers, and young learners. We strictly adhere to the Google Play Families Policy and COPPA guidelines:
* **No Personal Data Collection:** We do not collect, request, or store any personally identifiable information (PII) from children under the age of 13.
* **No Location APIs:** The app does not request, collect, or transmit the precise location of the device.
* **No Device Identifiers for Tracking:** We do not collect or transmit Android advertising identifiers, MAC addresses, or other persistent device identifiers for behavioral profiling or advertising tracking.
* **Child-Directed Flagging:** All network requests to third-party services (such as Google AdMob) are tagged as **child-directed** (TFCD - Tag for Child-Directed Treatment) to ensure the highest safety standards.
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## 2. Information Collection and Use
We do not ask for or collect any personal information (such as name, email address, phone number, or physical location).
All learning progress, daily streaks, stickers, and gameplay achievements are stored **locally** on your device using Hive (local database) and are not transmitted to any remote server.
If you are a parent or guardian and believe that your child has accidentally provided us with any personal information, please contact us immediately at **info.tenhead@gmail.com** so that we can delete it from our systems.
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## 3. Non-Personal & Technical Data
To maintain the app's stability, fix crashes, and optimize performance, we may use third-party tools (like Firebase Crashlytics) to collect anonymous, non-personal technical data. This data cannot be used to identify any individual and includes:
* Device model and brand (e.g., Samsung Galaxy Tab, Pixel 7)
* Operating system version (e.g., Android 13)
* Crash logs and execution stacks (to find and fix bugs)
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## 4. Advertisements (Family-Certified & Child-Safe)
The app displays advertisements to remain free for users. To ensure a child-safe environment, we strictly enforce the following ad policies:
* **Google Play Certified Ad Networks:** We only use ad networks certified for Google Play Families (such as Google Mobile Ads / AdMob).
* **Contextual Ads Only:** We do not serve personalized or behavioral advertisements. All ads served are contextual, meaning they are based on the nature of the app and do not track users across other apps or websites.
* **Tag for Child-Directed Treatment:** We programmatically flag all ad requests as child-directed. This disables interest-based advertising and remarketing features for children's safety.
* **No Inappropriate Content:** We filter and block ad categories that are inappropriate for children, ensuring all ads are rated G/PG-equivalent.
Links to the privacy policies of the third-party service providers used in the app:
* [Google Play Services](https://google.com/policies/privacy/)
* [Google AdMob (Families Policy)](https://support.google.com/admob/answer/6128543?hl=en)
* [Firebase Crashlytics](https://firebase.google.com/support/privacy)
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## 5. App Permissions
Our app does not require any dangerous or intrusive permissions (such as access to Contacts, Camera, Location, or Microphone). It only requests standard Internet permission to display ads and download essential packages.
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## 6. Security
We value your trust in using our educational app and strive to maintain absolute safety. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
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## 7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We recommend reviewing this page periodically for any updates. Any changes will be posted on this page and become effective immediately upon posting.
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## 8. Contact Us
If you have any questions, suggestions, or concerns regarding child safety and this privacy policy, please contact us:
* **Email:** info.tenhead@gmail.com
* **Developer:** Ramesh Kumar