Welcome to the support page for Bacteriomania! Here, you’ll find help with using the app, troubleshooting common issues, and reporting bugs. If you can’t find what you’re looking for, feel free to contact us using the form below.
Bacteriomania is an engaging game that allows users to take photos and analyze surfaces to learn about the microbial world. Our app uses advanced algorithms to identify different surfaces based on the images you capture. Dive into a fun, educational experience and discover what’s hiding all around you!
You can download Bacteriomania from the App Store. Simply search for “Bacteriomania,” tap the download button, and follow the instructions to install it on your device.
Open the app and tap on the camera icon. Align your camera with the surface you want to analyze and snap a picture! The app will process the image and provide analysis results.
First, make sure your internet connection is active as the app requires it to send photos to our server for analysis. If you continue having issues, try restarting the app. If the problem persists, contact support.
Yes, your data is transferred securely using HTTPS encryption. We only process the images; they are not stored on our servers.
Scroll down to the Bug Reporting section to learn how to report bugs or other issues.
If you encounter a bug, please follow these steps to help us fix it:
• Describe the issue: Include details such as what you were doing when the issue occurred.
• Steps to reproduce: If possible, list the steps we can follow to recreate the issue.
• Device information: Let us know what type of device you’re using (iPhone, iPad, etc.) and the app version.
You can send this information to us via the email at it.vu.igem@gmail.com.
You can also reach us at·it.vu.igem@gmail.com
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