Full version:
We will provide the best care possible for your animal(s) whilst you are away.
In consideration of the services provided by Baaark Animal Services, the customer relinquishes all claims against the business, except for those due to negligence on behalf of the pet sitter.
If any problems should arise within 24 hours of the customer returning home, the pet sitter should be notified.
The pet sitter cannot be held responsible for any destruction or damage to the home/property belonging to the customer or neighbours that is caused by a pet with uncontrollable or aggressive behaviours (i.e. biting, damage to furniture or personal belongings, accidental death, or serious injury). Nor can the pet sitter be held liable for any injury, disappearance, or death to any pet that has access to the outdoors
Cancellations:
If the customer cancels with less than 48 hours notice they will still be charged for the service booked.
If the customer is returning home early, they should inform the pet sitter as soon as possible to avoid being charged for unnecessary visits.
In the event that the pet sitter cannot carry out the job due to sudden illness or personal emergency, the customer gives permission for them to arrange for another qualified individual to carry out the service paid for. If this happens, the customer will be notified as soon as possible.
All terms and conditions laid out in this document will apply to the replacement pet sitter.
Should there be a national emergency, harsh weather conditions, or your pet suddenly takes ill, you give permission for the pet sitter to speak to your animal’s vet and to use their best judgment in dealing with the situation unless stated otherwise. The pet sitter will not be held liable for any consequences that occur due to their decision making when faced with these circumstances.
The customer agrees to reimburse the pet sitter for any fees due to emergency veterinary treatment, as well as pay for any extra time the pet sitter has spent with the animal due to said emergency.
Every effort will be made to contact the customer before obtaining emergency care.
The customer agrees to provide the pet sitter with a phone number, allowing them to contact them in case of emergency while they are away. The customer will also provide another emergency contact of someone who is authorized to handle any major problems that may occur while they are away. If the customer or second emergency contact cannot be reached for any reason, they agree to accept any decision the pet sitter makes in regard to the pet’s care and the customer’s property.
If Baaark Animal Services has reason to suspect that any animal being looked after poses a danger to the pet sitter, they reserve the right to terminate the service at any time; either before, after, or during the service.
If the animal prohibits the pet sitter from providing the necessary care, the customer gives permission for the animal to be placed in a boarding kennel (where relevant: i.e. cats or dogs), with all the required payments being charged from that point onwards, to the customer.
The customer agrees to give the pet sitter the authority to employ a locksmith on their behalf and to reimburse the pet sitter for any charges due to a malfunction of the keys, the locks on the doors, or any automatic door openers.
If any friends or family will be entering your house while under the care of Baaark Animal Services, the pet sitter should be notified in advance. The pet sitter will not enter an occupied home under any circumstances that we have not been previously made aware of, and they will not allow entry to any person that we have not been made aware of. The pet sitter will not be held liable to any damages or injuries that occur to the property or the pet by any visitors.
It's understood that anyone with access to the home will be notified of the pet sitters’ presence and vice versa.
The police will be called on any intruders or suspicious activity without exceptions.
Baaark Animal Services agrees to provide the care described in a trustworthy, reliable, and caring manner.
