Privacy Policy

BcGame(MX) Respects Your Privacy

The following statements detail the information collected by BcGame(MX). 

Thank you for playing BcGame(MX). This Privacy Policy describes how we collect, use, and protect your personal information when you use our mobile application (“Service”).

Important Notice: BcGame(MX)is a simulated casino app designed for entertainment purposes only. The app does not offer real-money gambling, nor does it provide opportunities to win real money or prizes.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

PUBLIPLAY MEXICO S.A. DE C.V. (“Company”, “We”, “Us”, or “Our”) operates the BcGame(MX) app. Our registered office is located in Las Animas, Heroica Puebla de Zaragoza, 72400, Mexico.

2. Information We Collect

a. Personal Data

We may collect the following information when voluntarily provided:

• Username or email (if applicable to features such as login or support)
  
  

• Other identifiers provided during sign-in or support requests
  
  

We do not collect sensitive personal information such as real name, physical address, or payment details for real-money gambling, as the app is for entertainment only.

b. Usage Data

We automatically collect:

• Device type and model
  
  

• IP address (anonymized where applicable)
  
  

• In-app activity (e.g., session length, features used)
  
  

• Error logs and diagnostic data
  
  

• Mobile OS and browser version

• If you wish to delete your data and close your account, you may submit a request via the Responsible Gaming page.

3. How We Use Your Information

We may use your information to:

• Provide and maintain the app's core features
  
  

• Monitor performance and improve functionality
  
  

• Send optional push notifications (only with your permission)
  
  

• Communicate with you (e.g., support, updates)
  
  

• Analyze trends and usage to improve user experience
  
  

We do not use your data for real-money transactions or personalized gambling recommendations.

4. Data Sharing and Third-Party Access

We may share anonymized or aggregated usage data with:

• Service providers (for analytics, crash reporting)
  
  

• Cloud hosting platforms (for data storage)
  
  

• Advertising partners (if and only if applicable, and with user consent)
  
  

We do not sell your personal data.

You may also encounter optional links to external sites (e.g., event pages or game-related content). These are outside our control, and we encourage you to read their privacy policies.

5. Retention of Data

We retain data only as long as necessary for the purposes stated in this policy:

• Usage logs may be retained for internal analytics or performance monitoring.
  
  

• You may delete your account data at any time by contacting support or using in-app tools (if applicable).
  
  

6. Data Transfer

Your information may be transferred and stored in countries outside your place of residence. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Privacy Rights

You have the right to:

• Request access to or deletion of your data
  
  

• Withdraw consent to data collection (if based on consent)
  
  

• Opt out of optional communications or analytics (where available)
  
  

To exercise your rights, contact us at: sbigbank477@gmail.com