JetBlue Airlines cares about the safety of young travelers. If your child needs to travel alone, JetBlue offers a special Unaccompanied Minor (UM) service to make their journey safe, smooth, and supervised from start to finish.
JetBlue's policy applies to:
Children aged 5 to 13 flying alone.
Kids under 5 cannot travel alone.
Teens aged 14 and older may travel alone without using the UM service.
If your child is between 5 and 13 and not traveling with someone 14 or older, this service is mandatory.
The UM service costs $150 per child, per way.
Round-trip for one child = $300
Two children, one way = $300
This fee ensures your child receives extra care and attention throughout their journey.
JetBlue allows unaccompanied minors only on:
Nonstop, domestic flights
No international travel
No connecting flights
No codeshare flights (partner airlines)
JetBlue’s Unaccompanied Minor service includes:
Early boarding
A friendly crew to assist during the flight
Supervision at the airport
Safe handoff to the person picking up the child
A special lanyard to help identify the child as a UM traveler
Book by phone: Call JetBlue at 1-800-JETBLUE (538-2583). UM bookings are not available online.
Arrive early: Reach the airport at least 90 minutes before departure.
Fill out JetBlue’s UM form: Provide details of the pickup and drop-off persons.
Carry valid ID: The person dropping off and picking up must have photo identification.
Stay at the airport: Until the flight takes off.
A small backpack with:
Snacks
Books or games
A water bottle
A contact info card
JetBlue also provides free snacks during the flight.
Explain the travel process to your child ahead of time.
Ensure they know who is picking them up.
Label their belongings clearly.
Keep your phone handy in case JetBlue needs to reach you.
JetBlue’s Unaccompanied Minor policy helps families ensure their kids travel with confidence. From check-in to pickup, JetBlue’s caring team ensures your child is safe and supported throughout the trip.
Have questions? Call JetBlue Customer Service at 1-800-JETBLUE (538-2583) or visit the official JetBlue website for more help.