AVVF

Effective Date: 13 October 2026

1. Introduction

Welcome to AVVF.

AVVF is a trust focused on teaching and learning about Hindu scriptures and traditional spiritual knowledge. Our mobile application (“App”) provides access to religious and educational resources, including aartis, shlokas, scripture-related text, audio content, and classes or lectures for registered users.

This Privacy Policy explains how we collect, use, store, disclose, and manage personal information when you use our App and related services (“Services”).

The App is intended to make spiritual and educational resources accessible to users. We aim to handle personal information responsibly and transparently.

Organization responsible for privacy: AVVF

By using the App, you acknowledge that you have read this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to users who access the AVVF mobile application, including users who browse spiritual content, register for classes or lectures, or use other features available within the App.

It covers personal information collected through the App and information processed through the services used to operate it, including Firebase and Google Drive, where applicable.

3. Information We Collect

We collect information necessary to provide and maintain the AVVF mobile application. The information collected depends on the features used and the services enabled in the App.

3.1 Personal and Account Information

When you register for or use the App, we may collect:

Name: To identify your account and manage your registration.
Email address: To support account creation, authentication, and relevant communications.
Phone number: To support account registration, verification, and account-related communication, where applicable.
Date of birth: To maintain your profile and address age-related requirements, where applicable.
Gender: To maintain your user profile where this information is requested.
Country: To maintain your profile and support relevant service requirements.

3.2 Class and Lecture Registration

Certain classes or lectures may require registration and approval by an authorized administrator. Information associated with your account may be used to review registrations, manage access, and communicate registration decisions.

3.3 Spiritual and Educational Content

The App provides access to aartis, shlokas, Hindu scripture-related text, audio content, and educational resources. Some audio and text files are hosted on Google Drive.

3.4 Crash Reports and Diagnostic Information

The App integrates Firebase Crashlytics to help identify, investigate, and resolve technical problems.

Depending on the events and configuration of the App, Crashlytics may collect and process:

Crash reports and stack traces.
Non-fatal error reports, where recorded.
Relevant application state and technical information associated with an error.
Device information, such as device model, operating system version, and technical details relevant to diagnosing a crash.
Identifiers used by Crashlytics to distinguish installations and analyze crash reports.
Diagnostic log messages or additional information associated with a crash, where configured.

This information helps us identify technical problems, improve app stability, and maintain the reliability of the Services.

3.5 App Usage and Performance Information

The App includes Firebase Analytics and Firebase Performance Monitoring dependencies. If these services are enabled and operating in the released App, they may process information about app usage, app performance, sessions, technical events, or device and app characteristics.

We use such information, where collected, to understand app performance, diagnose issues, and improve the user experience.

3.6 Firebase and Other Technical Services

The App also includes Firebase Authentication, Cloud Firestore, Firebase Storage, Firebase Cloud Messaging, and Firebase App Check components.

Depending on their implementation and configuration, these services may process account information, stored content, push notification tokens, app installation identifiers, or technical information needed to provide their respective functions.

The actual information collected depends on the features enabled and how the App is configured.

4. How We Collect Information

Information may be collected through the following methods:

Directly from you: When you register, enter your name or email address, or use account-related features.
Through Firebase: Where configured, Firebase services may process authentication and account-related information to support the App.
Through Google Drive: Google Drive is used to host or provide access to certain audio and text resources. Any information processed by Google in connection with access to these resources is subject to the applicable Google services and privacy practices.
Through integrated technical services: Other services included in the App may process information needed to provide their specific functionality.

5. How We Use Your Information

We may use personal information and technical data for the following purposes:

To create, authenticate, and manage user accounts.
To provide access to aartis, shlokas, scripture-related text, audio, and educational resources.
To manage registrations and approvals for classes and lectures.
To communicate relevant account and registration information.
To identify, investigate, and resolve crashes, errors, and technical problems.
To monitor app performance and improve stability, where the relevant services are enabled.
To protect the App and its services against misuse and technical issues.
To respond to support requests and comply with applicable legal obligations.

We do not use personal information for purposes unrelated to the Services unless those purposes are appropriately disclosed and any required permissions or consent are obtained.

6. Firebase and Google Services

The AVVF App uses Firebase and Google services to provide its features and maintain its functionality.

Firebase Authentication: Manages user registration, sign-in, and authentication.
Cloud Firestore: Stores and retrieves app data, including relevant user profile and registration information.
Firebase Storage: Stores and retrieves files used by the App, where applicable.
Firebase Cloud Messaging: Delivers push notifications and may process notification tokens and related technical information.
Firebase Crashlytics: Collects crash reports, stack traces, and relevant technical information to identify and resolve app errors.
Firebase Analytics: Processes app usage information and events to help us understand usage and improve the App.
Firebase Performance Monitoring: Collects performance metrics, such as app startup times and network request performance, to help identify technical issues.
Google Drive: Hosts or provides access to audio and text resources, including aartis, shlokas, and scripture-related educational content.

These services may process relevant personal, device, usage, or diagnostic information depending on their configuration and use within the App.

For more information, please refer to the Google Privacy Policy and Firebase Privacy and Security.

7. Sharing and Disclosure of Information

We do not intend to sell users' personal information.

Personal information may be disclosed in the following circumstances, where applicable:

Service providers: To providers such as Google and Firebase when necessary to operate the App and its backend services.
Authorized administrators: Information needed to review and manage class or lecture registrations may be available to authorized personnel responsible for those activities.
Legal requirements: Where disclosure is required by applicable law or a valid legal process.
Protection and security: Where reasonably necessary to investigate misuse, protect users, or safeguard the Services.

We will not claim that information is never shared with third parties where integrated services process that information on our behalf.

8. Data Storage and Security

Information is processed using the services and systems configured for the App, including Firebase and Google Drive for their respective functions.

We aim to limit access to personal information to what is necessary for operating the Services. The specific security measures in place depend on the App's implementation and the configuration of its service providers.

No method of electronic storage or transmission can be guaranteed to be completely secure. Users should also protect their account credentials and avoid sharing authentication information with others.

9. Data Retention

AVVF retains personal information only for as long as necessary to provide the app's services, manage user accounts and class registrations, maintain the security of the app, and meet applicable legal obligations.

Account information: Name, email address, phone number, date of birth, gender, and country are retained while the user's account remains active and as necessary to manage the account. When an account deletion request is completed, associated personal information will be deleted from the app's active systems, subject to applicable legal, security, and operational requirements.
Class registration information: Information related to class registrations and participation is retained for as long as necessary to administer classes, maintain relevant records, and meet applicable obligations. Information that is no longer required will be deleted or anonymized where appropriate.
Technical and diagnostic information: Crash reports, app performance information, and usage data collected through Firebase services may be retained according to the relevant service settings and retention policies. Where applicable, retention is managed through the settings of those services.
Backups and residual copies: Some information may remain temporarily in backups or system logs after deletion from active systems. Such information will be removed or overwritten according to the applicable backup and retention processes.
Legal and security exceptions: Certain information may be retained where necessary to comply with legal obligations, resolve disputes, prevent fraud, or address security issues. Access to retained information will be limited to legitimate purposes, and it will be deleted when no longer required.

Users may request account and personal data deletion using the methods described in Section 10 of this Privacy Policy. The time required to complete deletion may vary depending on verification requirements and the systems involved.

10. Account Deletion and Data Removal

Users can initiate account deletion through the account deletion feature available within the App.

When an account deletion request is processed, the personal information associated with that account should be deleted unless there is a valid reason to retain particular information, such as a legal obligation or a legitimate security requirement.

Information retained for such reasons should be limited to what is necessary and handled in accordance with applicable requirements.

Users must also be provided with an external way to request account deletion:

Account deletion request page: https://sites.google.com/view/avvf-deletion/home

The external page should explain how users can request deletion, what information they need to provide, and what happens to their associated data.

Deleting an App account may not automatically delete files that a user has independently saved or information held by third-party services under their own accounts.

11. Children's Privacy

The AVVF App provides spiritual and educational content, including aartis, shlokas, and Hindu scripture-related learning resources, for users of all ages, including children.

The App may collect personal information such as name, email address, phone number, date of birth, gender, and country during registration. We aim to handle children's information responsibly and implement appropriate safeguards in accordance with applicable laws and Google Play's Families Policy.

Where required, parental or guardian consent will be obtained before collecting or processing children's personal information.

Parents or guardians who have questions about a child's information or wish to request its deletion can contact us at mmv.avvf@gmail.com.

12. User Rights and Choices

Depending on applicable law, users may be able to:

Request information about the personal data associated with their account.
Request correction of inaccurate information.
Request deletion of their account and associated personal information.
Raise concerns about how their information is being handled.
Withdraw consent where processing is based on consent and withdrawal is applicable.

Requests can be submitted through the contact details provided in this policy. We may need to verify a requester's identity before acting on a request.

13. Third-Party Services and External Content

The App may provide access to content hosted on Google Drive or use third-party services to support its functionality.

When users interact with external services, their use of those services may be subject to separate terms and privacy policies. AVVF does not control the privacy practices of independent third-party services.

Any additional third-party SDKs, analytics tools, advertising services, or other integrations introduced into the App should be reflected in this Privacy Policy where they collect, use, or share user information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when the App's features, data practices, service providers, or applicable requirements change.

The revised policy will be published at the designated privacy policy URL with an updated “Last Updated” date.

Users should review this page periodically to remain informed about how their information is handled.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with account deletion, contact us:

Organization: AVVF Trust
Privacy contact email: mmv.avvf@gmail.com
Website: https://www.avvf.co.in
Account deletion page: https://sites.google.com/view/avvf-deletion/home

Thank you for using the AVVF App and for being part of our spiritual and educational community.

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